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Error Validating Trail

PostPosted:Thu Jan 10, 2013 11:38 am
by skumar
I am getting error "Error validating trial, ensure your OpenKM has Internet connection" after login by default admin user name and password. I have Internet connectively at local machine instead of that it is throwing this error.

Verbiage of Error Pop Up window is as follows:---
Starting loading OpenKM
Loading user values
Error validating trial, ensure your OpenKM has Internet connection.

Re: Error Validating Trail

PostPosted:Thu Jan 10, 2013 10:17 pm
by jllort
Trial version need to be connected to remote internet server to validate license and start up correctly otherside you get this error. If you got trial running more than 30 days then will be automatically disabled ( if this is your case, you can contact with us to extend your trial period ).

Re: Error Validating Trail

PostPosted:Fri Jan 11, 2013 7:07 am
by skumar
This is community version. This set up was working fine is one server; however this time it is giving error. This version is connected to remote internet server as well. Not sure why I am getting this problem exactly. Can it be related to JBoss? KIndly provide your valuable inputs.

Re: Error Validating Trail

PostPosted:Sat Jan 12, 2013 5:35 pm
by jllort
With community version you can not get a "validation trial error" login to you openkm with ip:8080/OpenKM/admin ( administration will not be locked and read there which OpenKM version do you have ). Note: If you installed trial and not community version do not worry can be solved.