Page 1 of 1

Some problems

PostPosted:Sun Dec 09, 2012 2:13 am
by turtleizzy
We've set up our own OpenKM 6.2 server and it works really well. Thanks for your great work.
During our usage, we noticed some small problems. I am not that familiar with the system. Maybe some of the issues can be solved by tampering the configuration( if so, any hints are appreciated), or maybe you might improve in the following version.

1. Batch downloading on Web-interface
Batch downloading of a whole folder is supported, but batch downloading of multiple files is not supported on current system. Users complained about not being able to download when multiple files are selected. My roundabout is to make a temporary folder, copy the selected files inside, download the folder and delete the folder. It will be much better if batch downloading can be supported natively.

2. Notification Level Customization
Users complained about email flooding after subscription. An email was sent even when a single keyword was added. My suggestion is to ask the users to stop subscribing and ask all the uploaders to utilize "notify the users" after uploading. It is highly expected that administrator can customize notification level, i.e. customizing which of all the events to send email.

3. Summary Email
Also on the complaint of email flooding. Another roundabout is to build own email forwarding server, collect and integrate all the emails sending to each user, and send a summary email after a certain interval.

4. Custom Notification
We can only notify users in the uploading form. I am wondering if it is possible to utilize the email system and send custom notification to selected users or groups.

5. Recursive Keyword assigning or assigning keywords on multiple files
It is very common that all the files in a folder share some keywords in common. We have to assign the same keyword for each file manually, when there are many files this job can be really tough. I am wondering if it is possible to apply the keywords that the folder holds to all the files inside.

Thank you in advance!

Re: Some problems

PostPosted:Mon Dec 10, 2012 7:25 pm
by jllort
1- About batch downloading could be implemented ( select several files and then downloading when tmp.zip will be created in server ... ) is that the idea ?

2- Configure notification is something we thinked and is not totally clear ( be subscribed by other users was discarted because we think is so intrusive, we use suggest subscription, that's implemented at messaging extension ). About be notified only by some events could be a profile configuration ( checkbox event list ) is that ?

3- About mail flooding -> refer openkm notifications ? one way to solve it could be store on dbms and then consume ( one daily process ) to send resume daily mail ( as news ), is that ?

4- there's something implemented in messaging extension ( I'm not sure if acomplish with all your needs ) http://wiki.openkm.com/index.php/Messaging

5- Assign multiple keywords is present in professional version ( like metadata etc... ) in community is still not yet present. About recursive seems good idea and I will add as a future feature http://issues.openkm.com/view.php?id=2543

Re: Some problems

PostPosted:Wed Dec 12, 2012 2:21 am
by turtleizzy
1. Yes. Creating a temporary file is the most straight-forward idea, but when the size of the selected files is huge, creating such temporary file may not be feasible. Actually there are some other tricky methods to initiate the file transfer while creating tarball (frankly speaking I have never implemented any of them :P). I don't know much about details.

2. Yes. You can provide the users with some checkboxes in their configuration to let them customize the types of filesystem events ( uploading, updating, adding keyword, deleting, etc.) they want to subscribe. Or at least provide an option for administrators not to send subscription emails when a keyword is added to a subscribed file .

3. Yes, exactly. Actually I am considering to implement that mail database myself outside our OpenKM system.

4. This extension does meet my need, thanks! Um, sorry for another stupid question, but I didn't find any download links on the wiki page...

5. Ok, thanks!

Re: Some problems

PostPosted:Fri Dec 14, 2012 5:49 pm
by jllort
1- Or you store on hard disk or on memory, normally you got more disk than memory, there's no other way.

2- I have added at http://issues.openkm.com/view.php?id=2557

3- Ok ( not seems trivial without change some openkm code )

4- There's no downloading url with professional extension ( in this case wiki is only to document feature) in community extension is explained how active it. Periodically we convert professional extensions to community.

Re: Some problems

PostPosted:Sat Dec 15, 2012 12:35 pm
by pavila
About point 3, this feature has been requested several times. I think would be nice to implement it. I have added a new issue to be discussed in depth. Please, subscribe to it so you can see progress and questions about the implementation.

http://issues.openkm.com/view.php?id=2559