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  • User Chat not working OKM 5.1.9

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
It is currently Sun Apr 19, 2026 3:05 pm

User Chat not working OKM 5.1.9

OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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User Chat not working OKM 5.1.9

 #14434  by Alexires
 
I've recently upgraded to OpenKM 5.1.9 and the user chat function worked for a little while, then stops working. If I reboot the server, it works for a little while, then stops again. The chat shows the red icon (offline) and when clicked, gives the error "GetLoginChat: user.info.chat.user.yet.logged".

I'm running OpenKM 5.1.9 on Ubuntu 10.10 (x64).

Re: User Chat not working OKM 5.1.9

 #14465  by vkasgpta
 
i got the same error for some reason on my windows... i happened to restart the OpenKM service cos i was trying some stuff and its fine after that...

Re: User Chat not working OKM 5.1.9

 #18775  by jllort
 
Have you logout correctly ? otherside user has chat lock and you should remove from administration users panel.
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