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Document preview stopped working

PostPosted:Wed Jan 11, 2012 10:54 pm
by mrwhitford
I installed OpenKM, setup a taxonomy, and saved some test documents. I was able to preview word & pdf documents at this point.

However in the last day, since a restart of the Jboss server all document preview has stopped working.

Can you please comment on how I can resolved this problem ?

OpenKM is installed on a Fedora 16 server, I'm using Firefox 5.0.1 browser on Windows XP SP3.

Thanks
Mark

Re: Document preview stopped working

PostPosted:Thu Jan 12, 2012 5:07 am
by okmuser
I had a similar issues as and also noted some others too had similar issues.

I identified the issue with my Libreoffice installation - a recent upgrade broke OpenKM from starting 'soffice' service automatically, however it was resolved by upgrading Libreoffice again. My server and client both running Debian Wheezy.

The current working version of Libreoffice is 1:3.4.4-2 (from memory).

Please have a check on the openoffice installation (also check whether it has been installed correctly with all dependencies).

Hope this helps.

Cheers,