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xlsx/xls not previewing

PostPosted:Tue Jan 10, 2012 12:37 am
by dandevnull
I'm not getting a consistent preview of doc/docx documents. Some docs do and some docs don't, but xls/xlsx always fails. Powerpoint and pdf previews work fine. Is there an approved version of openoffice for openkm?

Ubuntu 10.04
OO ver 3.3
The path is configured correctly or I wouldn't get any previews properly, correct?


Thank you.

Re: xlsx/xls not previewing

PostPosted:Tue Jan 10, 2012 8:28 am
by pavila
Which OpenKM version are you using? Can you reproduce the issue in the online demo?

Re: xlsx/xls not previewing

PostPosted:Tue Jan 10, 2012 7:06 pm
by dandevnull
openkm 5.1.8

The xls/xlsx files that don't preview in mine preview correctly in the demo.

How can it be so inconsistent?

Re: xlsx/xls not previewing

PostPosted:Wed Jan 11, 2012 9:29 am
by pavila
Probably the is any problem in the OpenOffice / LibreOffice integration. Have you read http://wiki.openkm.com/index.php/Third- ... Office.org? If the problem persist, please attach the server.log (zipped, please).

Re: xlsx/xls not previewing

PostPosted:Wed Jan 11, 2012 8:33 pm
by dandevnull
Issue was resolved by removing and installing openoffice.org again. Strange that it would break, possibly one of the Ubuntu system updates broke it. If I find the problematic update I'll post here for future users.

As always, thank you.

Re: xlsx/xls not previewing

PostPosted:Thu Jan 12, 2012 7:23 pm
by pavila
Another user wrote a similar problem due to an update in Debian. Anyway I use Debian Squeeze and Ubuntu Natty and had no issues with LibreOffice.