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receiving error getfileUploadStatus when uploading files
PostPosted:Wed Jun 15, 2011 3:05 pm
by source3
Trying to get past the spam filter. Will post issue shortly.
Re: receiving error when uploading files
PostPosted:Wed Jun 15, 2011 3:20 pm
by source3
Ok, the spam filter is not allowing me to post. Therefore I attached the original text. In summary I am receiving a getfileUploadStatus error when uploading files larger than 500BM. Please see my attached text for full details.
This was silly, I could not upload a *.txt. So I created a jpeg. Sorry.
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Sun Jun 19, 2011 6:53 am
by jllort
It's not necessary increasing session timeout because each 15 minutes is executed by OpenKM UI a keepalive session ( if you've needed to increase session timeout to uploading 500mb file, then you've got other kind of problem ).
I don't know where you've readed the max file size if 64mb ? it's incorrect, there's no limit on file size uploading.
It must be some error on server.log, are you sure about it ? don't make any other operation while you're testing it to ensure the error is not obfuscated by other normal logs.
Take a look that you've got enought disk space, 1,7GB mean you've got a 1,7 temporal file in tmp folder.
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Sat Jul 23, 2011 9:26 pm
by raviskiran
I too have the same issue with uploading file..but I am using version 5.0..is it a problem. Please let me know.
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Mon Jul 25, 2011 7:02 am
by jllort
Which 5.0.X version and describe the issue, basically you get the same error ? what appearing in server.log when you got the error, which file size are you uploading etc...
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Mon Jul 25, 2011 8:08 pm
by pavila
If you can't upload a .txt file, try to zip it and upload (in the zipped archive, of course)
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Tue Jul 26, 2011 11:28 am
by raviskiran
I've had a couple of issues recently with openkm 'hanging' when uploading files. So far, it's always when I'm checking in a file (after checking out the previous version). Seems worse with big files (+15MB). Usually it's resolved after a few tries (have to close the browser tab due to everything frozen and re-enter openkm). But this evening I just couldn't fix it until I checked in a different (small) file, and when that worked, checked it out and checked in the original one I wanted on openkm. This evening is also the first time I've gotten an error message. It read -
"errror when communicating with server ( getFileUploadStatus)"
I used openkm 5.0 - Megamind
Not sure about server log.
Re: receiving error getfileUploadStatus when uploading files
PostPosted:Mon Aug 08, 2011 9:41 am
by pavila
These kind of error are related to network connection problems. Keep on mind that OpenKM is an web application and is sensible to network problems like high latency, a damager cable, a broken network card, etc.
Our demo server is located at EEUU and I am in Spain, but I can upload and download documents without problems. So, is the Internet access (or local network) is fine the OpenKM experience will be excellent.