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No matching username found in principals
PostPosted:Wed Apr 27, 2011 8:26 am
by tzemljak
Hi,
I'm getting error message from subject after installation and configuration of OpenKM 5.04 and outlook addin.
I've seen the similar post in forum, and recomendation to try and exit and re-open the office app giving the error, and it didn't help.
attached is the console output after i try to sync mail (forum rules forbid newbis like me to paste pastebin links, attach .txt etc so kindly rename the extension to .txt) .
I'll add any aditional data required for troubleshooting, please help.
Re: No matching username found in principals
PostPosted:Wed Apr 27, 2011 9:02 pm
by jllort
I've got some problems with your zip file !
Could you post the error that appearing in server.log when try ... or error in outlook if appears some message ?
Re: No matching username found in principals
PostPosted:Thu Apr 28, 2011 7:57 am
by tzemljak
Hi,
As i wrote, my *.zip is indeed a *.txt, just rename it (as a new member i'm not allowed to post .txt files).
server log is attached (this one is a real .zip
).
Re: No matching username found in principals
PostPosted:Thu Apr 28, 2011 9:32 am
by jllort
I'm not understanding about what are you talking.
On server.log I see the error:
Code: Select all2011-04-27 16:32:00,097 ERROR [STDERR] Exception in thread "Timer-6"
2011-04-27 16:32:00,177 ERROR [STDERR] com.kenai.crontabparser.impl.TokenMgrError: Lexical error at line 1, column 3. Encountered: "n" (110), after : "sa"
2011-04-27 16:32:00,177 ERROR [STDERR] at com.kenai.crontabparser.impl.CronTabParserTokenManager.getNextToken(CronTabParserTokenManager.java:1030)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.kenai.crontabparser.impl.CronTabParser.jj_ntk(CronTabParser.java:1140)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.kenai.crontabparser.impl.CronTabParser.CronTabExpression(CronTabParser.java:28)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.kenai.crontabparser.impl.CronTabParser.parse(CronTabParser.java:16)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.kenai.crontabparser.impl.CronTabParserBridge.parse(CronTabParserBridge.java:28)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.kenai.crontabparser.CronTabExpression.parse(CronTabExpression.java:231)
2011-04-27 16:32:00,178 ERROR [STDERR] at com.openkm.core.Cron.run(Cron.java:52)
2011-04-27 16:32:00,178 ERROR [STDERR] at java.util.TimerThread.mainLoop(Timer.java:512)
2011-04-27 16:32:00,178 ERROR [STDERR] at java.util.TimerThread.run(Timer.java:462)
Could you provide more expecific explanation. And not all server.log .. only the specific to understanding the error ... because I don't know what I'm looking for.
About the other server.log file
Code: Select all2011-04-22 16:25:06,405 DEBUG [org.jboss.security.plugins.JaasSecurityManagerService] Added OpenKM, org.jboss.security.plugins.SecurityDomainContext@1f66dc1 to map
2011-04-22 16:25:06,411 ERROR [com.openkm.frontend.server.OKMAuthServlet] CallbackHandler does not support: javax.security.auth.callback.NameCallback@f157b0: CallbackHandler does not support: javax.security.auth.callback.NameCallback@f157b0
javax.jcr.LoginException: CallbackHandler does not support: javax.security.auth.callback.NameCallback@f157b0: CallbackHandler does not support: javax.security.auth.callback.NameCallback@f157b0: CallbackHandler does not support: javax.security.auth.callback.NameCallback@f157b0
at org.apache.jackrabbit.core.RepositoryImpl.login(RepositoryImpl.java:1407)
at org.apache.jackrabbit.commons.AbstractRepository.login(AbstractRepository.java:41)
at com.openkm.util.JCRUtils$1.run(JCRUtils.java:314)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:337)
at com.openkm.util.JCRUtils.getSession(JCRUtils.java:309)
at com.openkm.frontend.server.OKMAuthServlet.keepAlive(OKMAuthServlet.java:500)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
When happens it, because in latest server.log it doesn't happens
Re: No matching username found in principals
PostPosted:Thu Apr 28, 2011 10:10 am
by tzemljak
Not sure wich part you want me to be specific at ?
I provided full server.log as requested, if you parse it for "error" tag, yu'll see a bunch of them related to authentification (search "No login methods supported"), unfortunatly i dont know how to read them out and conclude what the problem is, so i'm asking for help here and pasting data in whole.
Re: No matching username found in principals
PostPosted:Sat Apr 30, 2011 7:23 am
by pavila
The first error is due to a bad configuration of a administration cron process. Please, attach a screenshot of the cron definition.
Re: No matching username found in principals
PostPosted:Mon May 02, 2011 6:32 am
by tzemljak
Hi,
to be honest i havent configured cron and it's properties at all before submitting errors you could seen. We're evaluating the software and primary concern is mail import; so when that failed i didnt continue with post install configuration. Can the timer (cron) scheduler be related to authentification failures ?
Re: No matching username found in principals
PostPosted:Mon May 02, 2011 6:42 am
by tzemljak
To add a bit of info, mailing server on "other side" is exchange 2007 , i have tried all available forms of authentification,excluding plain text ones,since doesn't agree with company security policy , firewalls are having apropriate exeptions for comunication between OpenKM server and mail server , and logign in to exchange with the data i feeded OpenKM with ,via web interface, works.
Re: No matching username found in principals
PostPosted:Mon May 02, 2011 11:14 am
by jllort
Could you put here some minimal screenshots to understanding better what are you doing ? few ones and then the error you got.
Re: No matching username found in principals
PostPosted:Mon May 02, 2011 11:42 am
by tzemljak
Attached are the outlook and web UI screenshots
I have:
-installed OpenKM on my linux server
-created OpenKM user "Peter Pony" with password "fiction"
-created a windows user with mailbox on exchange 2007 mail server with same parameters.
-sent Peter Pony a dozen of emails for test purposes, they were recieved by mail server and can be viewed via outlook and/or webmail.
-created a OpenKM user with same parameters
-installed office outlook plugin , configured it and tried to sync outlook and OpenKM
-got the error
Re: No matching username found in principals
PostPosted:Wed May 04, 2011 9:52 am
by pavila
Don't put spaces in the username. Instead of "Peter Pony" try "ppony", for example.
Re: No matching username found in principals
PostPosted:Wed May 04, 2011 10:17 am
by tzemljak
Hi,
I also tried it with one word user, "test","peter pony" was a example .I'm geting same error.
Re: No matching username found in principals
PostPosted:Wed May 04, 2011 8:24 pm
by jllort
You're trying OpenKM 5.x with last OpenKM MS Addins no ? Test only with users without space
Can you try with ms word addin? Any error in server.log?
Re: No matching username found in principals
PostPosted:Tue May 24, 2011 8:59 am
by kizs
tzemljak wrote:Hi,
I also tried it with one word user, "test","peter pony" was a example .I'm geting same error.
Turn off windows firewall and its will work.