Mail import/capture from GMail stopped working

[Peter81929]

OpenKM 4.1 installed properly on Ubuntu 10.4., running fine. Mail import from Googlemail also worked fine.

[Edit: Appears to be not related to postfix but some timeout/blocking by Googlemail. See below.]

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After installing postfix (replacing Ubuntu's default exim), the OpenKM mail import stopped working. Error messages appear:

Code: Select all

23:44:10,243 ERROR [STDERR] Exception in thread "Timer-4"
23:44:10,243 ERROR [STDERR] java.lang.NullPointerException
23:44:10,243 ERROR [STDERR]     at es.git.openkm.util.MailUtils.importMessages(MailUtils.java:241)
23:44:10,243 ERROR [STDERR]     at es.git.openkm.core.UserMailImporter.run(UserMailImporter.java:52)
23:44:10,243 ERROR [STDERR]     at java.util.TimerThread.mainLoop(Timer.java:512)
23:44:10,243 ERROR [STDERR]     at java.util.TimerThread.run(Timer.java:462)

I am not aware of having changed anything within OpenKM's Mailconfiguration.

Postfix is configured for smarthost operation and works fine.

Any clues/tips?

Peter

[Peter81929]

In the meantime I went through all kinds of logs, debugging options etc. but was unable to detect anything weird.

So I still wonder if you may have a recommendation where to look for a possible solution.

Any tips are welcome

Peter

[jllort]

has not relation with posix, really OpenKM is trying reading mails not sending. Have you configured some user with imap data to importing ?

Users can doing themselfs from UI.

[Peter81929]

That's what is strange indeed. I knew OpenKM well for reading Mails, actually it DID work fine for a while (using a dedicated gmail account). It suddenly stopped capturing mail exactly after removing exim/installing postfix.

The only hint I have are the error messages - they point to some timeout issues. Since I am not having access to OpenKM source, I wonder if someone could have a look at the routine that causes the timeout.

I also tested the DNS, resolv.conf setting, all are ok (gmail can be reached)


What I will test:
- entered wrong login data on purpose to cause different errors

Peter

[Peter81929]

After entering wrong credentials, the (expected) error shown is now "...wrong credentials..."

I am now looking for Gmail IMAP timeout issues etc.

PEter

[Peter81929]

[Almost solved]

- Created new GMail account. Mail capture works fine again. Refresh-timeout (schedule.mail.importer=11) set to 11 minutes.
- After about 3 hours, mail capture stopped working again

This looks somewhat like GMail is blocking access, although Web-access to Gmail works fine.

See also: http://www.google.com/support/forum/p/g ... 1e9e&hl=en

Peter