Page 1 of 1

Error OKM-012015(GetRootNode) on OKM3 & OKM4

PostPosted:Mon Dec 21, 2009 4:31 pm
by mrits
Hello Forum

There is noc Login possible.
The Error OKM-012015(GetRootNode) is flashing up.

Can Someone help me? :cry:


Regards

Re: Error OKM-012015(GetRootNode) on OKM3 & OKM4

PostPosted:Mon Dec 21, 2009 5:14 pm
by jllort
Probably this error is caused because users has not grants to read root node, take a look grants in okm:root, all users must have read access there

Re: Error OKM-012015(GetRootNode) on OKM3 & OKM4

PostPosted:Mon Dec 21, 2009 6:12 pm
by mrits
Thanks for the answer.

But it's works fine for 4 Weeks and now it's broken :-(

All Users have full access to the folder.
W2k3 Server.

Any Ideas ?

Regards.

Re: Error OKM-012015(GetRootNode) on OKM3 & OKM4

PostPosted:Wed Dec 23, 2009 10:04 am
by pavila
Is difficult to diagnose without more info.

Re: Error OKM-012015(GetRootNode) on OKM3 & OKM4

PostPosted:Thu Dec 24, 2009 8:47 am
by jllort
capture the server.log when you login, to see the log error. and attach in forum. Please only this part of the log not the entire.

Have you changed any folder grants, or user grant which you use to execute OpenKM in your Operating system ?