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Text Extractor Job Error

PostPosted:Fri Jun 13, 2025 5:23 am
by ikun1289
Hi OpenKM Support Team

I have a problem where my Openkm version Version: 6.3.12 (build: a3587ce) crontab TextExtractor not running correctly
none of my document file, xlsx, log, txt is extracted successfully when i check using DB query

Please help

i provide my logcat below

Re: Text Extractor Job Error

PostPosted:Fri Jun 13, 2025 6:53 am
by ikun1289
Update: i extract more log if that help

Re: Text Extractor Job Error

PostPosted:Fri Jun 13, 2025 4:48 pm
by jllort
In the log there're are a lot of errors about path like:
Caused by: com.openkm.core.PathNotFoundException: /okm:personal/okmAdmin/Nhà Nội/TKTT - TEST.xlsx
Caused by: com.openkm.core.PathNotFoundException: /okm:personal/okmAdmin/Nhà Tôi/error.2025-02-24_16-27.log
etc...

¿Do you have relevant data in this repository or can be reset with a fresh installation ?