Open Source Document Management System | OpenKM

PostPosted:**Wed May 29, 2024 11:20 am**

Greetings,

I have used the program for the past 1 year+ without a problem. However, at some point during past few weeks, OpenKM stopped working altogether. I tracked the issue in the log files and it had something to do with SSL and APR connector or something, and after a while I googled and found a working answer to make that problem go away.

However, OpenKM is still not working, but at least I get now something in the OpenKM error log, while earlier only output I got was in catalina.out.

openkm.log gives following warnings before shutdown is initiated:

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2024-05-29 11:11:23,372 [localhost-startStop-1] [] WARN  com.openkm.util.ExecutionUtils - Unable to read script: /home/openkm/tomcat-8.5.69/start.bsh
2024-05-29 11:11:23,372 [localhost-startStop-1] [] WARN  com.openkm.util.ExecutionUtils - Unable to read jar: /home/openkm/tomcat-8.5.69/start.jar
2024-05-29 11:11:23,376 [localhost-startStop-1] [] WARN  c.o.servlet.RepositoryStartupServlet - Unable to read sql: /home/openkm/tomcat-8.5.69/start.sql

catalina logfile says:

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29-May-2024 11:10:21.896 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib]
29-May-2024 11:10:22.530 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-0.0.0.0-8080"]
29-May-2024 11:10:22.576 SEVERE [main] org.apache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[HTTP/1.1-8080]]

I am quite at loss at this point and why it died on its own. OpenKM is running on Ubuntu 22.04 and my Java version is (according to java -version) java version "1.8.0_361" Java(TM) SE Runtime Environment (build 1.8.0_361-b09)".

Any clues how to fix this issue?

Regards
Tuomas

PostPosted:**Wed May 29, 2024 11:22 am**

try restart openkm first.

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systemctl restart openkm

PostPosted:**Mon Jun 03, 2024 12:07 pm**

Restarting openKm did nothing. I tried next to set "secretRequired=false" for the AJP connector and OpenKM still does not work. Last lines of the openkm.log file:

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2024-06-03 11:53:14,005 [localhost-startStop-1] [] INFO  c.o.extension.core.ExtensionManager - Initialize and load plugins...
2024-06-03 11:53:14,107 [localhost-startStop-1] [] INFO  c.o.servlet.RepositoryStartupServlet - *** Execute start script ***
2024-06-03 11:53:14,109 [localhost-startStop-1] [] WARN  com.openkm.util.ExecutionUtils - Unable to read script: /home/openkm/tomcat-8.5.69/start.bsh
2024-06-03 11:53:14,111 [localhost-startStop-1] [] WARN  com.openkm.util.ExecutionUtils - Unable to read jar: /home/openkm/tomcat-8.5.69/start.jar
2024-06-03 11:53:14,112 [localhost-startStop-1] [] INFO  c.o.servlet.RepositoryStartupServlet - *** Execute start SQL ***
2024-06-03 11:53:14,112 [localhost-startStop-1] [] WARN  c.o.servlet.RepositoryStartupServlet - Unable to read sql: /home/openkm/tomcat-8.5.69/start.sql
2024-06-03 11:53:14,122 [localhost-startStop-1] [] WARN  o.a.c.o.s.i.a.CmisAtomPubServlet - CMIS version is not defined! Setting it to CMIS 1.0.
2024-06-03 11:58:14,073 [Update Info] [] INFO  com.openkm.core.UpdateInfo - *** UpdateInfo activated ***
2024-06-03 11:58:14,080 [Update Info] [] INFO  c.o.module.common.CommonAuthModule - PrincipalAdapter: com.openkm.principal.DatabasePrincipalAdapter
2024-06-03 11:58:14,239 [Update Info] [] INFO  com.openkm.util.Update - checkVersion:

Last lines of the catalina.log file:

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03-Jun-2024 11:53:14.349 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [/home/openkm/tomcat-8.5.69/webapps/OpenKM.war] has finished in [56,417] ms
03-Jun-2024 11:53:14.350 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [/home/openkm/tomcat-8.5.69/webapps/ROOT]
03-Jun-2024 11:53:15.134 INFO [localhost-startStop-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
03-Jun-2024 11:53:15.141 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [/home/openkm/tomcat-8.5.69/webapps/ROOT] has finished in [791] ms
03-Jun-2024 11:53:15.152 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-0.0.0.0-8080"]
03-Jun-2024 11:53:15.165 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["ajp-nio-127.0.0.1-8009"]
03-Jun-2024 11:53:15.170 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 57417 ms

I have no clue what should it normally do but sounds weird that it tries to deploy the application into the root instead of openkm? Anyway, I am at loss since this OpenKM error came without warning and without any changes to system itself.

PostPosted:**Mon Jul 15, 2024 6:32 am**

¿Do you have some hprof file in the tomcat folder? That happens because OpenKM overpassed the assigned RAM ( HEAP error ) and hprof file is a JVM dump that you can open to check what consumed it.

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