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Alert Notification need to send to the selected user (Notify User)

PostPosted:Wed Feb 15, 2023 7:21 am
by nishant8900
Hi ,
our requirement is - while uploading a document user get alert notification like you have uploaded a document

For that,
step 1 : Tomacat/conf/server.xml - i have added below mentioned configurations
Code: Select all
mail.transport.protocol="smtp"
mail.smtp.starttls.enable="true"
mail.smtp.ssl.protocols="TLSv1.2"
mail.smtp.auth="true"
mail.smtp.host="smtp.office365.com"
mail.smtp.port="587"
mail.smtp.user=""
mail.from=""
password=""
mail.debug="true"
step 2 : I have done mail configuration
Administration - > Users -> Mail icon - Added below mentioned configurations.
Code: Select all
Mail Protocol : pop3s
Mail host : smtp.office365.com
Mail user : mail id
Mail folder : okm mail folder name / uuid / path / url
Active : true
And pop3s,pop3,imaps,imap these mail protocols only visible in the dropdown. otherwise any options to get this sorted out .

step 3 : these are the configurations are working fine until jan 23rd 2023.
i have received all the mails in my INBOX folder. after 23rd jan 2023 i didn't received any mails. i don't know why i didn't get any mails.
and my doubt is,
if i do any actions like uploading files , deleting documents , renaming etc and creating folders , renaming folders , deleting - it will send the alert notification to the selected users (Notify User). like you have uploaded a document. - this is our critical requirement.

this is i have facing the challenges to notify the user to get alert notification. kindly do the needful asap.

Thanks.

Re: Alert Notification need to send to the selected user (Notify User)

PostPosted:Sat Feb 18, 2023 9:25 am
by jllort
First, check the email configuration from Administration > Tools > Check email

Re: Alert Notification need to send to the selected user (Notify User)

PostPosted:Mon Feb 20, 2023 9:49 am
by nishant8900
jllort wrote: Sat Feb 18, 2023 9:25 am First, check the email configuration from Administration > Tools > Check email
Hi,
I have checked email configuration in Administration > Tools > Check email i can able to send the mail.
but what i'm trying to say is unable to receive the mail.

Re: Alert Notification need to send to the selected user (Notify User)

PostPosted:Mon Mar 06, 2023 9:30 am
by jllort
Check in the log if the email is sent from the openkm.log