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Delayed response when saving a document

PostPosted:Wed Feb 01, 2023 12:06 pm
by ioana.neagu
Hello,

I have a problem with the response of this call https://openkm.libra.bank/OpenKM/servic ... eateSimple.
For some documents I don’t receive the response even after 30seconds, although when I check later in OpenKM the document appears to have been saved after 1 second.
Does anyone know what could be the cause?
Thank you!

Re: Delayed response when saving a document

PostPosted:Sat Feb 18, 2023 9:26 am
by jllort
This does not have any sense, because what happen on the Core side from UI and from REST API is exactly the same.

Re: Delayed response when saving a document

PostPosted:Thu Jul 20, 2023 4:14 am
by lamns
I also had this problem, I have my system and use OpenKM as DMS API and I see log details for this error without log. I think this error is a problem between my wildfly server and OpenKM server (Tomcat). If I try to call that API again then the save file success rate is very high.

Re: Delayed response when saving a document

PostPosted:Mon Jul 31, 2023 2:20 pm
by jllort
Only can answer about our REST API not what happens in other services. I suggest using our SDK for Java with a small sample totally isolated from other tools and trying to reproduce the problem ... if the problem does not happen there ... then must be in another place.

https://docs.openkm.com/kcenter/view/sd ... mentSimple