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Can't access to OPENKM from web broser

PostPosted:Fri Jan 28, 2022 9:10 pm
by rschichis@gmail.com
Normally I can access my openkm on this site http://192.168.1.5:8080/OpenKM/login.jsp Suddenly stoped working.
Looking on my services OpenKM show next output:

● openkm.service - LSB: Start and stop OpenKM
Loaded: loaded (/etc/init.d/openkm; generated)
Active: active (exited) since Fri 2022-01-28 12:41:53 -05; 3h 24min ago
Docs: man:systemd-sysv-generator(8)
Process: 702 ExecStart=/etc/init.d/openkm start (code=exited, status=0/SUCCESS)
Code: Select all
ene 28 12:41:53 srvdocumentsintranet su[712]: pam_unix(su:session): session closed for user openkm
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_BASE:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_HOME:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_TMPDIR: /home/openkm/tomcat-8.5.24/temp
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using JRE_HOME:        /usr/lib/jvm/java-8-oracle
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CLASSPATH:       /home/openkm/tomcat-8.5.24/bin/bootstrap.jar:/home/openkm/tomcat-8.5.24/bin/tomcat-juli.jar
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_PID:    /home/openkm/tomcat-8.5.24/catalina.pid
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Existing PID file found during start.
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Unable to read PID file. Start aborted.
ene 28 12:41:53 srvdocumentsintranet systemd[1]: Started LSB: Start and stop OpenKM.
Tomcat service status shown next:

● tomcat.service - LSB: Start and stop Apache Tomcat
Loaded: loaded (/etc/init.d/tomcat; generated)
Active: active (exited) since Fri 2022-01-28 12:41:53 -05; 3h 25min ago
Docs: man:systemd-sysv-generator(8)
Process: 659 ExecStart=/etc/init.d/tomcat start (code=exited, status=0/SUCCESS)
Code: Select all
ene 28 12:41:53 srvdocumentsintranet tomcat[659]: Starting Tomcat.
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_BASE:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_HOME:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_TMPDIR: /home/openkm/tomcat-8.5.24/temp
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using JRE_HOME:        /usr/lib/jvm/java-8-oracle
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CLASSPATH:       /home/openkm/tomcat-8.5.24/bin/bootstrap.jar:/home/openkm/tomcat-8.5.24/bin/tomcat-juli.jar
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_PID:    /home/openkm/tomcat-8.5.24/catalina.pid
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Existing PID file found during start.
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Unable to read PID file. Start aborted.
ene 28 12:41:53 srvdocumentsintranet systemd[1]: Started LSB: Start and stop Apache Tomcat.
Already tried restarting both services and the server itself. I'm bit new to Linux , any help would be appreciated.

Re: Can't access to OPENKM from web broser

PostPosted:Sat Jan 29, 2022 10:31 am
by jllort
Are you starting openkm from service? how did you start from the command line?
What is your OS?

Re: Can't access to OPENKM from web broser

PostPosted:Mon Jan 31, 2022 1:59 pm
by rschichis@gmail.com
Thanks for answer.

OS VERSION="18.04.4 LTS (Bionic Beaver)"

Started and restarted services from console with:

service openkm restart
service openkm start
service tomcat start
service tomcat restart

In adition tried to start tomcat from startup.sh file: cd /home/openkm/tomcat-8.5.24/bin/startup.sh start

With this last command, openkm works for about 15 minutes then stops working. Any help?

Re: Can't access to OPENKM from web broser

PostPosted:Mon Jan 31, 2022 9:32 pm
by rschichis@gmail.com
Found a solution, reinstalled tomcat, and everything works fine.