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Unexpected server response (500) while retrieving PDF

PostPosted:Thu Aug 12, 2021 6:21 pm
by anonmanis
Hello

I have trouble with preview files. before my openkm suddenly back to factory (like it reset itself) (no user only admin, no files), and then I restore it with my back up. and then this happened, I can't preview the files, it became like this.

Image

I check the configuration

Image

I tried everything, reinstall libre, etc and nothing happened.
I check the soffice.bin

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Please help me

UPDATE: I can't download and convert files to pdf

Server :
VMWare
Memory 8 GB
Centos 7
Mysql/MariaDB
OpenKM 6.3.9

Re: Unexpected server response (500) while retrieving PDF

PostPosted:Sat Aug 14, 2021 8:00 am
by jllort
* Check browser console, usually provide value information
* Check openkm.log file for complete stack trace error