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Problem with installer

PostPosted:Sun Jan 31, 2021 10:34 am
by m.abolghasemi
Hello
After install with installer on centos 7, Error below is show on screen:
Code: Select all
Application error
Class:	org.apache.jasper.JasperException
Message:	An exception occurred processing JSP page [/login_desktop.jsp] at line [230] 227: 
Please help me to solve this problem.
Thanks

Re: Problem with installer

PostPosted:Tue Feb 02, 2021 9:43 am
by m.abolghasemi
My problem is solved...
My database configuration is not ok... Fixed mysql and problem is solved...
Thanks :)

Re: Problem with installer

PostPosted:Sat Dec 04, 2021 9:09 am
by jllort
Check from the terminal or a client the connection to the database and the configuration parameters to connect to the database have the right host, user, and password ( maybe a typo or wrong database configuration that do not allow to get connection from TCP/IP ).

If you share openkm.log stack trace error - share into txt file - we can give more clues about this matter. Anyway, check the points I suggested before.

Re: Problem with installer

PostPosted:Sun Sep 04, 2022 11:58 pm
by moonbug
@m.abolghasemi Please be more specific with the steps that you did to fix database
@jllort how do I test if database allows TCP/IP connection?

Re: Problem with installer

PostPosted:Tue Sep 13, 2022 8:03 am
by jllort
Download a client like https://dbeaver.io/ and connect with JDBC URL to the database ( in this section of the documentation have some JDBC URL sample https://docs.openkm.com/kcenter/view/ok ... riadb.html )