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6.3.4 Preview problem

PostPosted:Wed Jul 08, 2020 4:31 am
by hieuabc
Hello,
I have installed openkm on ubuntu server.
And started the tomcat.
Able to login.

Added document.. but preview does not work.
It doesnt seem a problem abut my browser (tried with chrome and IE) because it was showing preview on demo page of openkm.

When i click on document (tried with png and pdf files) i can see starting conversion on the right bottom of the screen.
But it doesnt show up anything.
Plus.. I dont see any error logs on catalina.out and kmlog files.

Re: 6.3.4 Preview problem

PostPosted:Wed Jul 08, 2020 1:26 pm
by rwebb
What installation method did you use? Did you use the OKMInstaller.jar file? Or did you install with the bundle?

For me when I installed with the JAR file it installed all the dependencies required for preview.

Rich

Re: 6.3.4 Preview problem

PostPosted:Sun Jul 12, 2020 4:40 pm
by jllort
PDF document should be previewed without any kind of conversion I suspect the problem might be the preview you have choosen in the Profile or some AD killer. Check in the administration > Profiles -> check if your default preview is PDF.js ( ensure if you have Browser plugin option is unchecked )