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Installation

PostPosted:Thu May 24, 2018 7:48 am
by cdc
While installing openkm I am getting the following error.

Kindly note the OS is Windows Server 2012 and we are using proxy to access the internet.

Error is "ERROR: This is usually a temporary error during hostname resolution and means th
at the local server did not receive a response from an authoritative server (sou
rceforge.net)"

Re: Installation

PostPosted:Thu May 24, 2018 11:38 am
by lnovoa
Hi!,

The problem probably has its origin in the proxy, which is rejecting the connections.
Try to do the installation by disabling the proxy and make sure you are running the command as administrator (sudo su)

Re: Installation

PostPosted:Sat May 26, 2018 7:26 am
by jllort
I suspect the problem has relation with DNS, I think in your configuration from the server you are not able to resolve DNS. There's a configuration parameters for it:
Code: Select all
-Dsun.net.spi.nameservice.nameservers=8.8.8.8 -Dsun.net.spi.nameservice.provider.1=dns,sun
Anyway as suggested lnovoa, I suggest to switch to direct Internet connection for this server while installing, everything will be more easy.

Re: Installation

PostPosted:Tue May 29, 2018 7:27 am
by cdc
We have installed on separate machine that had direct internet access
Thanks,