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Not receiving messages notification while uploading and updating the file

PostPosted:Tue Jan 16, 2018 6:39 pm
by Mohd Arif
Hello Guys,

I have installed community version of openkm.
I am new to this tool and trying to get to know all its features. I have configured the mail server and receiving mails from "check mail" but while uploading and updating the file i am not getting the messages from openkm.

openKm version..

OpenKM - Knowledge Management
Version: 6.3.4 (build: 47204ef)

© 2006-2017 OpenKM

==========================================

whenever i want to notify user and select user to be notify uploading process not completing 100% and going to Queue.
Please have look of attachment...

Re: Not receiving messages notification while uploading and updating the file

PostPosted:Wed Jan 17, 2018 4:18 pm
by Mohd Arif
Please find the more details below...

Operating System:

CentOS Linux release 7.2.1511 (Core)

Browsers

Google Chrome
Microsoft edge


Guys, Please hep me to rectify this issue.

Thank You

Re: Not receiving messages notification while uploading and updating the file

PostPosted:Wed Jan 17, 2018 5:12 pm
by Mohd Arif
I have below errors in my logs.....
Code: Select all
catalina.out:ERROR | Expression documentName is undefined on line 1, column 27 in NotificationMessageSubject.
catalina.out:ERROR | Expression documentName is undefined on line 1, column 27 in NotificationMessageSubject.
Code: Select all
openkm_2018-01-16.0.log:2018-01-16 13:38:51,521 [http-bio-0.0.0.0-8080-exec-9] [] ERROR c.o.s.frontend.FileUploadServlet - TemplateException: Expression documentName is undefined on line 1, column 27 in NotificationMessageSubject.
openkm.log:2018-01-17 12:06:03,660 [http-bio-0.0.0.0-8080-exec-9] [] ERROR c.o.s.frontend.FileUploadServlet - TemplateException: Expression documentName is undefined on line 1, column 27 in NotificationMessageSubject
.

Thank You
-Arif

Re: Not receiving messages notification while uploading and updating the file

PostPosted:Fri Jan 19, 2018 5:01 pm
by Mohd Arif
Thank You Guys!!!
This issue get fixed.
Code: Select all
message.notification.subject = "OpenKM - NOTIFICATION"  should be like this. I have added one more value to this variable and that may the cause i was not getting the message from openKM.
-Arif

Re: Not receiving messages notification while uploading and updating the file

PostPosted:Fri Jan 19, 2018 6:34 pm
by jllort
We are happy you have found the solution.