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Document stuck in edit mode
PostPosted:Wed Nov 01, 2017 8:14 am
by Gremenas
Hi,
I have a document stuck in edit mode and can't close it. WHen I click on it, I get a pop up message saying
OKM-0091590 (Get All Groups) : Path not exist
/okm:root/<path>.docx
I think part of the issue is that there was an apostrophe in the document name.
ANy advice.
OPenKM 6.3.2 (Community)
Webbrowser: Firefox v56
OS win 7 (64 bit)
Re: Document stuck in edit mode
PostPosted:Fri Nov 03, 2017 6:33 pm
by jllort
You should apply a change at database level. You will find the document at OKM_NODE_BASE
Code: Select allselect * from OKM_NODE_BASE WHERE NSB_NAME LIKE '%XXXX%';
then use the NBS_UUID as the primary key for doing the update
Code: Select allUPDATE OKM_NODE_BASE SET NBS_NAME='XXXX' WHERE NBS_UUID='YYYYY';
I suggest you think in upgrade to latest OpenKM community version 6.3.4, almost issues related with special characters are solved. Take a look at migration guide
https://docs.openkm.com/kcenter/view/ok ... guide.html
Re: Document stuck in edit mode
PostPosted:Wed Nov 08, 2017 9:27 am
by Gremenas
Hi, tried what you suggested this is the message that I got (logged on as okmAdmin):
SQL Error
1 SELECT * FROM OKM_NODE_BASE WHERE NSB_NAME LIKE '%udget%' user lacks privilege or object not found: NSB_NAME
Dave
Re: Document stuck in edit mode
PostPosted:Thu Nov 09, 2017 10:31 am
by jllort
Change NSB_NAME for NBS_NAME
Re: Document stuck in edit mode
PostPosted:Fri Nov 10, 2017 5:18 am
by Gremenas
Hi jllort,
Brilliant t's fixed - many thanks!
Grem