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okmAdmin login error (yes another..)

PostPosted:Sun Oct 01, 2017 3:28 pm
by mdickerson
New VM, Server 2008r2, 2 processors, 4GB memory
Installed JDK 1.8
java -version reports....
java version "1.8.0_144"
Java(TM) SE Runtime Environment (build 1.8.0_144-b01)
Java HotSpot(TM) 64-Bit Server VM (build 25.144-b01, mixed mode)
Installed MySQL 6.3 ("Server" installation , with all the connectors, options & features)

Installed from the InstallOpenKM..jar file from https://sourceforge.net/projects/openkm ... r/download
selected mySQL from the DB prompt
I can send the log file on request..

Go to http://localhost:8080/OpenKM/Login.jsp
User = okmAdmin
Password = admin

Authentication Error

And NONE of the previous posts about this are relevant to my installation..

Any ideas?

Re: okmAdmin login error (yes another..)

PostPosted:Wed Oct 04, 2017 6:35 am
by jllort
Check the database looking for tables created and rows into OKM_USERS.
Share with us the catalina.log file, might be the application is loading with some error.

Re: okmAdmin login error (yes another..)

PostPosted:Mon Apr 16, 2018 8:36 pm
by jcropper
I was having trouble logging the okmAdmin account in as well. I tried the suggestions from the various posts on this board, which none corrected. What I found was that the login screen now removes the capital A from okmAdmin and submits it as okmadmin. I would assume the username is case sensitive so it would generate the error. After editing the database and changing the username from 'okmAdmin' to 'okmadmin' I was then able to log in correctly. I don't know if this is an issue only on my machines, but all of them remove the capital A when I click submit. Maybe this will help others who are having issues logging in the administrator account.

Re: okmAdmin login error (yes another..)

PostPosted:Wed Apr 18, 2018 7:40 pm
by jllort
Do you have AD integration, otherwise the issue is that you have enabled the configuration parameter
system.login.lowercase=true

You must change this parameter otherwise from login screen the users will be always forced to lowercase ( this parameters is for using with AD, becase AD is not case sensitive as is OpenKM, and we force all the users to be logged as lowercase ).

Re: okmAdmin login error (yes another..)

PostPosted:Fri Apr 27, 2018 4:23 pm
by jcropper
I do not have AD integration. I didn't realize there was as setting for forcing lower case. Good info to know in the future. Thank you for pointing that out.