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Error on enabling wiki and forum extension

PostPosted:Fri Aug 11, 2017 9:10 am
by olw
Hi guys, I tried to enable the wiki and forum extension but I got this error. Any idea why? I am on OpenKM Professional trial using Mozilla on Windows. Thanks.
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Re: Error on enabling wiki and forum extension

PostPosted:Sat Aug 12, 2017 8:30 am
by jllort
That might be because the extension has already been registered into the database table. You should enable after in the profiles. I suggest if you want to test professional version you contact with sales & marketing what can offering you full cloud demo for some weeks, with all installed and running. That usually is better at the beginning, because OpenKM use third-party tools and sometimes might be frustrated trying to get all running and correctly configured. The website contact form is here https://www.openkm.com/en/contact.html

Re: Error on enabling wiki and forum extension

PostPosted:Sun Aug 13, 2017 8:08 pm
by olw
Okay i am pretty sure i have both wiki and forum enabled in profile changed but nothing seems to change. I will contact the sales and marketing though for demo. Thanks!

Re: Error on enabling wiki and forum extension

PostPosted:Sun Aug 13, 2017 9:13 pm
by jllort
After enabling the extension in the profile, you should refresh the browser url ( the profiles are only loaded while you are entering in the application, but are not refreshing on fly , the changes you are doing from administration will not take effect until you refresh the browser url, might be this is the reason of the issue ).

Re: Error on enabling wiki and forum extension

PostPosted:Mon Aug 14, 2017 3:55 am
by olw
It works now! Thanks for the help :)