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scanner and file uploader not working
PostPosted:Wed Jan 11, 2017 12:28 pm
by meid
Dears ,
Can any one help me how to make scanner and file uploader working on my openkm-6.3.2-community
Re: scanner and file uploader not working
PostPosted:Thu Jan 12, 2017 6:09 pm
by jllort
Which browser are you using ?
You need to have java jdk 1.8 installed in your computer ( take a look here
http://www.oracle.com/technetwork/java/ ... index.html )
Re: scanner and file uploader not working
PostPosted:Sat Jan 14, 2017 5:48 pm
by IsabellaSc1952
I have the same problem with 1.8 installed.
Re: scanner and file uploader not working
PostPosted:Sat Jan 14, 2017 8:44 pm
by jllort
Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived
Re: scanner and file uploader not working
PostPosted:Sun Jan 15, 2017 1:59 pm
by meid
im trying to using OpenKM throw Chrome and IE and Firefox ... all with the same problem .
Re: scanner and file uploader not working
PostPosted:Sun Jan 15, 2017 2:00 pm
by meid
jllort wrote:Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived
im trying to using OpenKM throw Chrome and IE and Firefox ... all with the same problem .
Re: scanner and file uploader not working
PostPosted:Sun Jan 15, 2017 2:07 pm
by meid
jllort wrote:Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived
i didn't understand what you mean .... by the way im trying with IE version 9 and Firefox 50.1.0 and Firefox 25.1 with the same problem
For java jdk 1.8 ..... can you send me link direct link for it ... im using Jave version 8 update 111 (build 1.8.0)
Re: scanner and file uploader not working
PostPosted:Tue Jan 17, 2017 12:14 pm
by jllort
java version is correct. Check Java version at:
https://www.java.com/en/download/installed.jsp
And also take a look at your
application.url and ensure it's configured correctly.
Re: scanner and file uploader not working
PostPosted:Fri Mar 03, 2017 5:40 am
by ken8848
those function is not available in community version.
If you want to disable the error, you can disable those 2 function at Database
Re: scanner and file uploader not working
PostPosted:Sat Mar 04, 2017 10:45 am
by jllort
Scanner applet is still alive in community version but in next release we will definitively remove it. My suggestion is using Windows client scanner tool, you can download from our download section
https://www.openkm.com/en/download.html