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Error while changing logo

PostPosted:Mon Jul 25, 2016 11:52 am
by ahussain
Dear Team,
Am receiving error while try to change the login logo.

Image Type: .png
Size: 316 x 74 pixels

Attached the error description.

Re: Error while changing logo

PostPosted:Thu Jul 28, 2016 8:31 pm
by jllort
Can you please show us the value of the system.imagemagick.convert ?

Re: Error while changing logo

PostPosted:Mon Aug 01, 2016 7:24 am
by ahussain
Hello Jillort,

Kindly find the attached value for system.imagemagick.convert

Re: Error while changing logo

PostPosted:Tue Aug 02, 2016 5:45 am
by jllort
The value of the parameter is wrong should pointing to the convert.exe file

Re: Error while changing logo

PostPosted:Tue Aug 02, 2016 6:26 am
by ahussain
Hello Jillort,
after changing the path, getting the attached java.lang.RuntimeException error.

Do java needs to be installed in the OpenKM server? if so kindly advice the version.

Re: Error while changing logo

PostPosted:Wed Aug 03, 2016 11:40 am
by jllort
Why you have not changed to c:\Program files\Image...\bin\convert.exe ?

Re: Error while changing logo

PostPosted:Thu Aug 04, 2016 9:56 am
by ahussain
convert.exe not available inside programfiles (C:\Program Files\ImageMagick-7.0.1-Q16).
its available only in C:\openkm-6.3.1-community\tomcat\bin

Attached image for your reference.

Re: Error while changing logo

PostPosted:Thu Aug 04, 2016 10:36 pm
by jllort
Yes convert - 32 bits version - is also in tomcat/bin folder, but depending your OS etc... sometimes is not going right. Take a look into your imagemagick installation folders because sure you must have a convert.exe file there. Use it rather which comes into tomcat/bin folder.

Sometimes is also good idea installing ghostscript http://ghostscript.com/download/gsdnld.html ( for some conversions imagemagick needs it ).

I suggest this imagemagick version http://www.imagemagick.org/download/bin ... 64-dll.exe ( 8 bits it's enought for what you want, and faster ).

Re: Error while changing logo

PostPosted:Sun Aug 07, 2016 6:45 am
by ahussain
"I suggest this imagemagick version http://www.imagemagick.org/download/bin ... 64-dll.exe ( 8 bits it's enought for what you want, and faster )."

i installed the imagemagick version which you suggested and i couldn't able to find convert.exe inside the installation path.

could you please advice.

Re: Error while changing logo

PostPosted:Sun Aug 07, 2016 4:38 pm
by jllort
Seems in latest version the command line named "convert.exe" was changed in favour "magick.exe" ( http://imagemagick.org/script/porting.php#cli ). We still have not checked the latest version, meanwhile I suggest to trying with older one http://www.imagemagick.org/download/bin ... 64-dll.exe