Open Source Document Management System | OpenKM

Good day,
sorry for my poor english.
i have problem with some user, they don't see preview, but with okmAdmin i can see preview.

The error is this:
The system has generated an error
Conversion C:\openkm-6.3.0-community\tomcat\temp\[namefile] (impossibile to find the specified file)

I see that in system properties the value catalina.base is equal to "C:\openkm-6.3.0-community\tomcat", but my real folder is "C:\openkm\tomcat"

How can i change this value?
I think that this generated the problem.
What is strange is that it works with okmAdmin
Do you have an explanation for this?

Sorry, my mistake...

I see that in system properties the value catalina.base is equal to "C:\openkm-6.3.0-community\tomcat", but my real folder is "C:\openkm\tomcat"

it's not true, the right folder is "C:\openkm-6.3.0-community\tomcat"

So...i don't understand why, by the okmadmin or another admin i see preview, from other users i can't see preview

i resolved by myself
In Administration / profiles i checked option in tab General "Acrobat plugin preview"

Thanks anyway

Application comes with several ways to preview documents, if you use browser preview ( embeded acrobat reader preview ) then your users must have acrobat support in the browsers. The default preview goes with macro media flash player preview ( you should also get it enabled in your computers to take it running ).

Working only with pdf

Check if there's some error when trying to preview word document in the catalina.log, I suspect your libreoffice / openoffice is not well configured, take a look here might help you https://docs.openkm.com/kcenter/view/ok ... ation.html