Open Source Document Management System | OpenKM

PostPosted:**Sun Oct 25, 2015 12:06 pm**

Good afternoon everybody, for no apparent reason the import of emails into the email tree has stopped. I am cc:'ing all mails I receive into a special folder and have set OpenKM 6.3.0 to pick them up and insert them into my email tree. This has been working well for about 9 months. Without any change in the configuration, this has stopped working. I have found the following in catalina.log that might be of interest:

Code: Select all

2015-10-09 01:00:06,120 [Thread-57614] WARN  org.hibernate.util.JDBCExceptionRep
orter- SQL Error: 1406, SQLState: 22001
2015-10-09 01:00:06,120 [Thread-57614] ERROR org.hibernate.util.JDBCExceptionRep
orter- Data truncation: Data too long for column 'NML_TO' at row 1
2015-10-09 01:00:06,167 [Thread-57614] ERROR com.openkm.core.UserMailImporter- C
ould not execute JDBC batch update
com.openkm.core.DatabaseException: Could not execute JDBC batch update
        at com.openkm.dao.NodeMailDAO.create(NodeMailDAO.java:106)
        at com.openkm.module.db.base.BaseMailModule.create(BaseMailModule.java:1
39)
        at com.openkm.module.db.DbMailModule.create(DbMailModule.java:123)
        at com.openkm.util.MailUtils.importMail(MailUtils.java:801)
        at com.openkm.util.MailUtils.importMessages(MailUtils.java:607)
        at com.openkm.core.UserMailImporter.runAs(UserMailImporter.java:95)
        at com.openkm.core.UserMailImporter.run(UserMailImporter.java:66)
        at sun.reflect.GeneratedMethodAccessor32327.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at bsh.Reflect.invokeMethod(Reflect.java:134)

...and quite a bit more of the lengthy output.

Can anybody help me?

TIA
Matthias

PostPosted:**Sun Oct 25, 2015 6:22 pm**

Upgrade to version 6.3.1 because I think this problem is yet solved.
However could we take a look at this mail ? can you check the length of the to mail address ?

PostPosted:**Sun Oct 25, 2015 9:11 pm**

Apparently I have deleted the mail in question. I can tell that it had like 10 recipients (only valid mail addresses, no special characters). Once it had been deleted, the rest of the queue has been processed properly.

PostPosted:**Wed Oct 28, 2015 7:11 am**

I suggest upgrade to 6.3.1 because there are some bugs related to mails solved. Anyway if the problem happens again do not remove the mail try to export ( eml format ) and we'll be able to reproduce the problem.

PostPosted:**Tue Apr 19, 2016 6:25 pm**

The problem did not occur again after upgrading to 6.3.1. I'll be watching it further. So far, everything looks good.

PostPosted:**Tue Apr 26, 2016 3:08 pm**

Ok, please tell me if the problem still persists.

Open Source Document Management System | OpenKM

Mail import broken, "Data too long for column 'NML_TO'"

Mail import broken, "Data too long for column 'NML_TO'"

Re: Mail import broken, "Data too long for column 'NML_TO'"

Re: Mail import broken, "Data too long for column 'NML_TO'"

Re: Mail import broken, "Data too long for column 'NML_TO'"

Re: Mail import broken, "Data too long for column 'NML_TO'"

Re: Mail import broken, "Data too long for column 'NML_TO'"