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Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Sun Mar 08, 2015 3:36 pm
by winar
Hello

I have installed OpenKM 6.3.0 on my SLES Suse Linux Enterprise Server. I installed the Java JDK manually Version 7.

I haven't any problems during the installation or something else.

I restarted the Server and started the Tomcat with the following command: "/opt/openkm/tomcat/bin/catalina.sh start" - TomCat startet.

So I opened "http://localhost:8080/OpenKM" and logged in with the default credentials.

First I saw, was that there wasn't the OpenKM logo, only a red triangle with an exclamation mark. After the first Login the page freeze and it displays only the progress bar "loading taxonomy - eval browser params"

what could be the problem?

I hope somebody can help me :)

THX
Regards
winar

Re: Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Tue Mar 10, 2015 6:41 am
by Catscratch
If there is a triangle symbol, there was something wrong on startup.

Stop OpenKM, clear the logfile and start it again. Then have a look what's going wrong (search for ERROR in the logfile).

In your case the log file is located in "/opt/openkm/tomcat/logs/catalina.log".

Re: Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Wed Mar 11, 2015 9:56 am
by winar
Hello

Thanks a lot for your help.

I found an Error in the catalina.log :
Code: Select all
ERROR net.sf.ehcache.Cache- Unable to set localhost.  This prevents creation of a GUID. Cause was: "Hostname": The name or the service ist unknown java.net.UnknownHostException: "Hostname": The name or the service ist unknown 
       at java.net.InetAddress.getLocalHost(InetAddress.java:1473)
       at net.sf.ehcache.Cache.<clinit>(Cache.java:200)

very much java errrors?

I hope the errors say something to you? :)

thx a lot

regards
winar

Re: Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Wed Mar 11, 2015 12:54 pm
by Catscratch
Have a look here: http://stackoverflow.com/questions/1881 ... texception

There is something wrong with you local hostname resolution. Try to fix it in your OS.

Re: Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Fri Mar 13, 2015 4:00 pm
by winar
Hi

I edited the hosts file of the Linux Server. I added the hostname and *.localdomain

THX a lot

Winar

Re: Install OpenKM on Suse Linux Enterprise Server 11 - First Login failed

PostPosted:Sun Mar 15, 2015 8:02 am
by jllort
Sure is a network miss configuration, basically tomcat is not able to resolve your computer name when starting.