• Browser Crashes on Login

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #30786  by christopher
 
I have an installation of OpenKM 6.2 that has been in use for several months now. I am trying to access the web UI, but after login, the interface freezes and my browser always crashes. I am still able to access the system via the SOAP interface without issue. I suspect that the web UI does not handle large numbers of documents well and it is crashing because several thousand documents have been added via the SOAP interface. Is there anything I can do to try and improve this?
 #30793  by jllort
 
there're two basd practices in openkm:
1- user a huge number of keywords for identifying document, the correct way is using metadata, havion 10K or more keywords is a bad openkm use. The idea always is using metadata and perform search based on it ( or document uuid in some cases )
2- other problem is do a bad folder structure, if a folder has 1000 children folders that will cause rendering problems, if you got 10K folder imagine the results ( imagine rendering a table with 10K rows, not good no ? with browser is worse ).

Using rest, scripting etc... you should try solve it. One easy way could be use metadata or creation date, for example folder created on 24-12-2014 then create okm:root/2014/12/ create here the folder ( take it as is, an example )

When you got it solved I suggest upgrade to version 6.3

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.