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Emails not dropping directly
PostPosted:Wed Oct 15, 2014 10:30 am
by awolokun
hi,
entered all necessary information needed for the configuartio of an email address, but didnt get email until i check the Server Email List and imported them before i could get it,how can i resolve in getting emails dropping automatically?
Re: Emails not dropping directly
PostPosted:Mon Oct 20, 2014 7:17 am
by pavila
I'm not sure about you want to do. Do you mean importing mails automatically into OpenKM? This is done by a cron task. You can see it at Administration > Crontab > User Mail Importer.
Regards.
Re: Emails not dropping directly
PostPosted:Tue Jul 07, 2015 8:25 am
by anonymous0871
Good morning,
I have same issue, crontab works only for 5 min a day from 00:00:00 to 00:05:00 .(I set check every 5 mins).
If I login as admin, I see users mails in "server list" , but when I login as user account I don't see them (only emails downloaded from 00:00 to 00:05).
If I force emails import for user I have this error: "Id: 3, User: riccardo, Error: macintosh".
Any idea?
Thnks
Floriano
Re: Emails not dropping directly
PostPosted:Fri Jul 10, 2015 2:22 pm
by jllort
Could be a mail in queue that's causing the error and while is not precessed will not advance in the other. Could see more extended stack trace log to understand the error ( catalina.log )
Re: Emails not dropping directly
PostPosted:Fri Jul 10, 2015 2:37 pm
by anonymous0871
Thank you for reply,
but the other account have not this issue.
Very strange.
I will see catalina.log to discover anything.
For now thank you.
Floriano
Re: Emails not dropping directly
PostPosted:Mon Jul 13, 2015 10:23 am
by jllort
Probably some bad character or some missing field is causing the error ( some null ? ). With full stack trace we can give you some clue. Are you using the lastest openkm version ? Also you could try the nighly build at integration.openkm.com ( these are the steps for migration
http://wiki.openkm.com/index.php/Migrat ... 3_to_6.3.1 )