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Application error
PostPosted:Mon Sep 29, 2014 7:33 pm
by cybernet
Hi,
When configuring the OMR part and I send my sample file I get this error:
- Java.lang.NullPointerException
How to fix it?
Thanks
Re: Application error
PostPosted:Wed Oct 01, 2014 5:15 pm
by jllort
first of all, what openkm version do you got installed ?
there're several files to upload in order to get OMR running, for what I understood when you upload the file you get this error no? what file are you uploading ?
hagve you alredy tryed with our OMR asample files ?
Re: Application error
PostPosted:Thu Oct 09, 2014 10:22 pm
by billyarrant
I am having the same issue. I just installed openKM and when trying to use the OMR feature I am getting the error:
Code: Select allClass: java.lang.NullPointerException
Message: null
Date: Thu Oct 09 17:05:54 CDT 2014
The version I am using is 6.3.0
I have tried using both Internet Explorer 11 and Google Chrome.
Re: Application error
PostPosted:Fri Oct 10, 2014 10:26 am
by jllort
It has not relation with browser, you missed something and that's the reason you get null exception. I suggest first, try with our sample ( must going right ) and before it, build your own. If you got problems with our samples, do screenshot of what you got configured and what action are you goin to get null exception.
Re: Application error
PostPosted:Fri Oct 10, 2014 2:07 pm
by billyarrant
Where do I get the sample files from? I think the issue is with the java libraries. I am getting the error as soon as I click on the create link under the OMR section.
screenshot of when I am getting the error openkm omr issue.JPG (77.58 KiB) Viewed 2521 times
configuration (184.27 KiB) Downloaded 246 times
Re: Application error
PostPosted:Tue Oct 14, 2014 10:42 am
by jllort
You have not answered my initial question. Are you using our default sample or your own ?