Preview issues (new I think)

[opensourced]

I've done a search on the forums, but not found anything quite like my issue. I'm on 6.3 with Libreoffice 4. After solving issues with soffice by adding path variables to the environment, I can successfully "download as pdf". The pdf works, looks good, and sits in the cache/pdf directory.

However, as soon as I click preview, the pdf is regenerated in cache/pdf but not as a valid pdf. I can watch the datestamp and filesize change (but not the file name). Needless to say, pdf2swf then fails (I've also confirmed this from the command line).

After this point "download as pdf" then downloads the bad file. If I delete the pdf from the cache, I can then create it and download it again.

Ideas? Thanks.

[opensourced]

As an addendum. If I create the pdf via "download as pdf", then run the pdf2swf command in the command line, I can then successfully preview the file. For some reason, clicking preview is causing the pdf to be recreated, but not as a valid one. Now there is a valid swf, I can flick backwards and forwards between properties and preview with no problem.

[jllort]

First of all, what openkm version are we talking about.
Explain with detail in a nutshell. For what I understood:
1- .doc file -> download as pdf goes right
2- previewing goes wrong ( you consider pdf file in cache is wrong )

is that ?

[opensourced]

6.3 community version

Yes, in essence:

1. Upload a new file (therefore there's no pdf in the cache directory)
2. Download as pdf - correct conversion, and working pdf in cache directory
3. Click Preview tab - pdf in cache gets replaced by a non-working pdf (always 4kb), resulting in pdf2swf failing
4. Download as pdf - downloads same non-working pdf until I go and delete the pdf from cache
5. I can manually use pdf2swf from the command line to create the flash file - this results in preview working

As I click the preview tab, for some reason it is recreating the pdf, except it's a corrupt version

[pavila]

I can't reproduce it with last submitted code. Please, try with tonight night build from http://integration.openkm.com/6.3/

[opensourced]

Pavila, are you on Windows? Sorry, may have missed mentioning that.

[opensourced]

Here's a video of me recreating the error:

https://dl.dropboxusercontent.com/u/25073863/openkm.mp4

[opensourced]

The only thing 'odd' about my install is that I had to move the port to 8085..

[jllort]

The video is clear, but is quite strange we've cannot reproduce it. Do you got some crypt feature or similar installed in this computer ( folder, etc... ) ?

[opensourced]

Not that I'm aware of...

[opensourced]

Could someone provide some help with using that nightly release .war in my system please? I have data in the system already, so I can't risk losing that.

Many thanks

[jllort]

Don't worry, you won't lose anything ( anyway is always good practice got backup before doing upgrades ). The migration guide for it should be http://wiki.openkm.com/index.php/Migrat ... 3_to_6.3.1

[opensourced]

Just getting back to this. How do I run:

DELETE FROM OKM_CONFIG WHERE CFG_KEY='system.ghostscript.ps2pdf';

when OpenKM is not running?

EDIT: I guess the "restart openkm" is missing - upgraded fine

[opensourced]

Okay, I'm now on 8173 latest dev version - the issue is exactly the same as before with the bad file replacing the good one in cache...

I was really hoping that would help

[jllort]

After the upgrade did you removed all the contents into cache folder ? I suggest doing it