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Need Help Now Within 6 Hours (Deadline!

PostPosted:Thu Aug 21, 2014 6:00 am
by Romie
Anyone can help me with this? My deadline to run this OpenKM 6.4.14 is within 6 hours... I need help!

First pic is OCR Data Capture which the documents cannot be recognized when recognizing document type. Why?

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Second pic shows an IOException when trying to test OCR template. Why?

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Really need help step by step! Thank you!

Re: Need Help Now Within 6 Hours (Deadline!

PostPosted:Thu Aug 21, 2014 7:02 am
by jllort
There're some previous configurations should be done after get it running. Could be several problems I suggest if you want to test it, contact with us and we got several testing environments for possible customers, probably will be better than spent a lot of time getting all right configured.

By now, do you got OCR engine configured ?
Put here all stack trace log to see complete error.