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Windows Server 2008 R2 64bit Install help ?

PostPosted:Tue Apr 15, 2014 8:14 am
by tubisan
I need help.
"Windows Server 2008 R2 64bit" I'm getting errors in the installation of the Platform.

Error is attached.

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Wed Apr 16, 2014 6:11 pm
by jllort
Your OpenKM installation path contains some white space. if it's the case, remove application and install again ( there's a limitation in windows with installation path what contains white spaces )

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Tue Apr 22, 2014 2:19 pm
by tubisan
install openkm folder
c:\openkm

type Status report

message /OpenKM

description The requested resource (/OpenKM) is not available.


log file attachment

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Wed Apr 23, 2014 6:18 pm
by jllort
installation was done at c:\openkm or you moved before ?
you've not done any modification on xml files etc.. no ?

I suggest:
1- Uninstall openkm
2- Install again at c:\openkm

Is possible remove other java jdk installed in this version. If not, be sure default jdk be 1.7 or upper

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Mon Apr 28, 2014 9:19 pm
by tubisan
I've sung the same applies airports. but it did not happen again.

Where is a mistake?


- openkm uninstall
- java uninstall

machine restart

- jdk install ( http://www.oracle.com/technetwork/java/ ... 33151.html ) windows x64
- OpenKM install ( openkm-6.2.5-community-windows-installer.exe ) c:\openkm folder install

- Start

web browser
http://localhost:8080/OpenKM

error
-----------------------------
HTTP Status 404 - /OpenKM

type Status report

message /OpenKM

description The requested resource (/OpenKM) is not available.

Apache Tomcat/7.0.2

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Tue Apr 29, 2014 6:34 pm
by jllort
at c:\openkm\tomcat\logs\ you got catalina.log file, please attach on this post and we'll take a look on it ( better into zip file )

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Thu May 01, 2014 8:38 pm
by tubisan
catalina.log add attachments

Re: Windows Server 2008 R2 64bit Install help ?

PostPosted:Sat May 03, 2014 8:52 am
by jllort
I thinks it's a problem with java version installed in your system and path environment configuration
see -> C:\openkm\java\bin;C:\Windows\Sun\Java\bin;
It's extracted from first line
Code: Select all
2014-05-01 23:36:04,987 [    main] INFO  org.apache.catalina.core.AprLifecycleListener - The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\openkm\java\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\;c:\Program Files\Microsoft SQL Server\110\Tools\Binn\;c:\Program Files\Microsoft SQL Server\110\DTS\Binn\;C:\openkm\tomcat\lib\sigar;.
Take a look at c:\openkm\tomcat\bin\setenv.bat and be sure there's defined a JAVA_HOME=C:\openkm\java

Other suggestion could be in your environment path temporaly remove C:\Windows\Sun\Java\bin ( if other apps are using java is not good idea remove it ). But at least you'll know the reason why application is failing.
If you're on testing application I suggest install on clean hardware - if it's possible - and after evaluation if you're pleased the will be the moment to fight on this server.