Open Source Document Management System | OpenKM

pavila wrote:

vkasgpta wrote:done
i have attached the log

After review the log, I have two questions:

- Do you have any application running attached to the 2002 port?
- There is a "program/soffice.bin" file inside "D:\jboss-4.2.3.GA\lib\openoffice\" ?

how do i check if another application is using the port? It is unlikely the port is being used though as it is a fresh install... but i think i did see a port conflict message for openoffice in the logs... :S

Yes there is a soffice.bin inside the program directory.

In Linux you can see used ports with netstat -putan, Google for a equivalent for Windows.

Hello,

I am also getting the same problem. I've installed OpenKm on ubuntu 10.04. This is part of the log file.

gbaluku wrote:Hello,

I am also getting the same problem. I've installed OpenKm on ubuntu 10.04. This is part of the log file.

Code: Select all

2012-03-16 10:51:25,034 WARN  [com.openkm.util.ExecutionUtils] Abnormal program termination: 1
2012-03-16 10:51:25,034 WARN  [com.openkm.util.ExecutionUtils] STDERR: 
2012-03-16 10:51:25,035 ERROR [com.openkm.servlet.frontend.ConverterServlet] 
com.openkm.core.ConversionException: 
	at com.openkm.util.DocConverter.pdf2swf(DocConverter.java:528)
	at com.openkm.servlet.frontend.ConverterServlet.toSWF(ConverterServlet.java:223)
	at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:106)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
	at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524)
	at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
	at java.lang.Thread.run(Thread.java:636)

Try posting the full log, if you go below you will see the CAUSE part. Post it all. Also check if the settings proposed earlier have anything to do with this?

Thanks for the reply

I've attached the complete log file. I've tried the suggestions above but nothing has worked.

Thanks

Godfrey

do you have pdf2swf application installed in your sever ?

yes, it is installed

Follow these steps (http://wiki.openkm.com/index.php/Debug_log_info) and enable DEBUG for com.openkm.util package.

Hello

Attached is the server log

I think you have not enabled the DEBUG for the entire com.openkm.util package because I don't see the expected info. Anyway you can try the tonight night build because I have added more debug info.

I've set Debug logging and replicated the faults.

Can you advise what next to try

As I can see in the log, you have several conversion problems. First of all you have set "system.openoffice.path=/opt/libreoffice3.5", but OpenKM can't automatically start and connect to OpenOffice / LibreOffice. Stop JBoss, delete the $JBOSS_HOME/cache folder, read carefully http://wiki.openkm.com/index.php/OpenOf ... ion_issues, and start JBoss again.

* system.swftools.pdf2swf
OK - /usr/local/bin/pdf2swf
* system.imagemagick.convert
OK - /usr/local/bin/convert
* system.ocr
Not configured
* system.openoffice.path
OK - /opt/libreoffice3.5/program/soffice.bin


# find / -name soffice.bin
/opt/libreoffice3.5/program/soffice.bin

-rwxr-xr-x. 1 root root 3.5K Feb 2 07:21 soffice.bin

I've read through your configuration issues page and have set the port to 2002 (contradicts the install guide showing port 2222)
When I change the system.openoffice.path to anything other that what it is currently set to the Configuration Check fails

OpenOffice / LibreOffice configuration should be set to "/opt/libreoffice3.5". Which Linux distro are you using?

pavila wrote:OpenOffice / LibreOffice configuration should be set to "/opt/libreoffice3.5". Which Linux distro are you using?

Centos 6.1 on a DL360 G3