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Re: Preview not working for all File formats

PostPosted:Sun Oct 02, 2011 11:35 am
by jllort
You're trying to see a video ... which is the file name ... I think is a bug because video is previewed directly without converter option ... put here complete video name.

Re: Preview not working for all File formats

PostPosted:Sun Oct 02, 2011 5:24 pm
by pavila
Can you post a link to a video to test? Flash previewer should work for FLV and MP4 videos.

Re: Preview not working for all File formats

PostPosted:Thu Oct 13, 2011 1:17 pm
by sathyamoorthyj
Hi

I also face the same problem that raths had described. I am using OpenKM 5.1.6 on Windows.
Unlike what raths had mentioned, I do not see a folder called 'other modules' (where Openoffice etc are available) in my installation under jboss folder.

Is it because of the version difference (or)

It is a folder that I should create to install the exe files (after downloading) necessary to preview the various file types such as doc, xls, ppt, pdf, etc.

Thank you in advance,
JS

Re: Preview not working for all File formats

PostPosted:Sat Oct 15, 2011 7:58 am
by raths
sathyamoorthyj wrote:Hi

I also face the same problem that raths had described. I am using OpenKM 5.1.6 on Windows.
Unlike what raths had mentioned, I do not see a folder called 'other modules' (where Openoffice etc are available) in my installation under jboss folder.
Hi Satyamoorthy

In my jboss folder i manually created othermodules folder and installed and essentila software in that folder and pointed it in Open KM.cfg file to that folder. . My preview is now working :)

Regards
Rathnavel

Re: Preview not working for all File formats

PostPosted:Sat Oct 15, 2011 6:21 pm
by jllort
upgrade to build night at integration.openkm.com solves some problems on preview ( that will be the 5.1.8, actually is stable and solves some bugs on 5.1.7 but we've still decided to not release it ).

Re: Preview not working for all File formats

PostPosted:Mon Oct 24, 2011 12:13 pm
by sathyamoorthyj
Thank you Rathnavel/ jllort.
I did install Openoffice, SWFtools, Imagemagick and made the necessary changes to the configuration through the Administration interface. Now I can preview image, pdf files - but not the MS office files doc,xls,etc.

I get an error "Document URL not provided or invalid" while trying to preview doc, xls files.

Please advise if I am missing something. I use OpenKM 5.1.6 Build 6935.

In case I should migrate to 5.1.7 in order to solve this problem what is the process I need to follow. I have a small repository in use currently.

Thanks in advance
Regards
JS

Re: Preview not working for all File formats

PostPosted:Mon Oct 24, 2011 5:41 pm
by jllort
better if you upgrade to integration.openkm.com that's the latest stable version because this version - future 5.1.8 - solves some preview problems there're in 5.1.7

Re: Preview not working for all File formats

PostPosted:Mon Oct 31, 2011 11:58 am
by sathyamoorthyj
jllort wrote:better if you upgrade to integration.openkm.com that's the latest stable version because this version - future 5.1.8 - solves some preview problems there're in 5.1.7
Thank you jllort and raths for your assistance.

On Windows 7 after replacing ImageMagick 6.7.3-1Q16 dated 12 Oct 11 with 6.7.3-2 dated 01Nov 11 I could preview the doc and xls files

On Windows 2003 server R2 I had trouble previewind the image files (jpg, png...). installing the latest stable version of Imagemagick 6.7.3.3 seem to solve that problem.

Hope this helps.
regards
JS

Re: Preview not working for all File formats

PostPosted:Fri Nov 04, 2011 10:27 pm
by chlw
Hi all

Had a hard time to get it to work on my Windows Machine :x

Here how I solved the problem:


It is important, that you choose also a directory in cache.home with a String that does NOT contain any white spaces.

So, you might choose
C:\\Progs\\some_path\\cache

and not
C:\\Program Files\\some_path\\cache

The cache directory must contain the sub-directories "swf", "pdf" and "dxf".


Same with the other programs (examples):
  • system.imagemagick.convert String C:\\Progs\\ImageMagick\\convert.exe
  • system.swftools.pdf2swf String C:\\Progs\\SWFTools\\pdf2swf.exe
  • system.openoffice.path String C:\\Progs\\OpenOffice3 (yes, I renamed that to have no spaces; for me it worked...)

Hope that helps some others with the setup.


_

Re: Preview not working for all File formats

PostPosted:Sun Nov 06, 2011 8:31 am
by jllort
In some cases, as you explain, spaces in windows paths could be a problem. You could try this other way to specify path c:/Program files/etc... I don't know if it solved the problem too. But as you said spaces in windows path - depending OS version - are a tedious problem.

Re: Preview not working for all File formats

PostPosted:Wed Nov 16, 2011 4:21 am
by sathyamoorthyj
chlw wrote:Hi all

Had a hard time to get it to work on my Windows Machine :x

Here how I solved the problem:


It is important, that you choose also a directory in cache.home with a String that does NOT contain any white spaces.

So, you might choose
C:\\Progs\\some_path\\cache

and not
C:\\Program Files\\some_path\\cache

The cache directory must contain the sub-directories "swf", "pdf" and "dxf".


Same with the other programs (examples):
  • system.imagemagick.convert String C:\\Progs\\ImageMagick\\convert.exe
  • system.swftools.pdf2swf String C:\\Progs\\SWFTools\\pdf2swf.exe
  • system.openoffice.path String C:\\Progs\\OpenOffice3 (yes, I renamed that to have no spaces; for me it worked...)

Hope that helps some others with the setup.


_
Hi chlw

Thank you so much for this valuable input. I had the same problem in converting .doc .xls files to pdf when I installed my OpenKM 5.1.6 on Windows 2003 R2 server.

The main reason was the space in the folder name "OpenOffice.org 3". I did the following:
  • 1. I changed the value for "system.openoffice.path" to E:\OpenKM\Data\jboss-4.2.3.GA\Addons\OpenOffice.org3 (no space before 3).
    2. Shut down the OpenKM.
    3. Then renamed the folder as OpenOffice.org3 by removing space.
    4. Restarted OpenKM.
    5. Preview of .doc, .xls worked !!! :D
Hope this is useful for Window 2003 users.

Regards
JS