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Re: Preview not working

PostPosted:Mon May 21, 2018 3:43 pm
by cherifmad
I have applied this parameter,but the problem persite it .
I don't preview the office document

Re: Preview not working

PostPosted:Tue May 22, 2018 3:29 pm
by jllort
After OpenKM started you should have a soffice.bin task under tomcat, if you do not have it you have missed something sure. Check your catalina.log file into tomcatXXX/logs folder, there's shown the exact reason of your error.

Re: Preview not working

PostPosted:Fri May 25, 2018 1:57 am
by cherifmad
Thanks @Jlort
I have reinstall my OpenKM but my previewer is not yet operational. an other message appear ( see my screeshot)

Re: Preview not working

PostPosted:Sat May 26, 2018 7:28 am
by jllort
Take a look at catalina.log for complete stack trace error.

Also, I suggest trying from clean OS + browser to be sure there's nothing in the computer installed like antivirus, AD killer what might be causing some issue.