CAN'T SEND NOTIFICATION BECAUSE "FROM" OR "TO" IS EMPTY

[MarcoOliveira]

Hello.

I have the following problem.

I have logged in correctly with ldap users by following this documentation.
(https://docs.openkm.com/kcenter/view/ok ... roles.html)

If I want to login with my mail and not with sAMAccountName, it works the same fine.

Nevertheless....

If you try to send, for example, an email notification gives the following error:
"CAN'T SEND NOTIFICATION BECAUSE "FROM" OR "TO" IS EMPTY"

VERSION: 6.3.12 CE

[jllort]

That happens because in your AD you have missing the email of the user or you are not capturing the right field from the AD. you can not send and email without from or to field -> error will always happen -> problem is not sending the email ( which is not possible to send) -> the problem I think it comes because in the user list the email of the user maybe is missing. All the users must have an email address -> this is a mandatory requirement.

[MarcoOliveira]

No true. I have information (email) of user.

https://prnt.sc/fosl3YC6mohQ

[jllort]

Should share the full stack trace of the error in the log in a text file and upload here ( please only the section with the error shown in the log )

[MarcoOliveira]

Hi.

Log file....

[jllort]

Check the email configuration in server.xml and ensure you have set there the attribute mail.from ( take a look a this section of the documentation https://docs.openkm.com/kcenter/view/ok ... -mail.html )

Code: Select all

mail.from="<sender email>"

Finally, check that all the users have the email field set in the administration of users view.