• Unable to import email using IMAPS.

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #53771  by tanmoyd
 
I am a new OpenKM user and installed 6.3.9 over docker.

We are trying to import emails using IMAP pop3 or IMAPS accounts.
After adding 2 or 3 users Emails are not imported further.
Even after waiting for 30 minutes, still emails are not coming.

I hope you can help me out.
 #53789  by jllort
 
You can force import from Administration > Users view > in the bottom right corner

Please take a look at openkm.log looking for some error while importing ( openkm.log file is in tomcat-XXX/logs folder ). I suggest upgrade to version 6.3.11 -> https://docs.openkm.com/kcenter/view/ok ... -6311.html

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.