• Can't access to OPENKM from web broser

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #53223  by rschichis@gmail.com
 
Normally I can access my openkm on this site http://192.168.1.5:8080/OpenKM/login.jsp Suddenly stoped working.
Looking on my services OpenKM show next output:

● openkm.service - LSB: Start and stop OpenKM
Loaded: loaded (/etc/init.d/openkm; generated)
Active: active (exited) since Fri 2022-01-28 12:41:53 -05; 3h 24min ago
Docs: man:systemd-sysv-generator(8)
Process: 702 ExecStart=/etc/init.d/openkm start (code=exited, status=0/SUCCESS)
Code: Select all
ene 28 12:41:53 srvdocumentsintranet su[712]: pam_unix(su:session): session closed for user openkm
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_BASE:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_HOME:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_TMPDIR: /home/openkm/tomcat-8.5.24/temp
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using JRE_HOME:        /usr/lib/jvm/java-8-oracle
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CLASSPATH:       /home/openkm/tomcat-8.5.24/bin/bootstrap.jar:/home/openkm/tomcat-8.5.24/bin/tomcat-juli.jar
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Using CATALINA_PID:    /home/openkm/tomcat-8.5.24/catalina.pid
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Existing PID file found during start.
ene 28 12:41:54 srvdocumentsintranet openkm[702]: Unable to read PID file. Start aborted.
ene 28 12:41:53 srvdocumentsintranet systemd[1]: Started LSB: Start and stop OpenKM.
Tomcat service status shown next:

● tomcat.service - LSB: Start and stop Apache Tomcat
Loaded: loaded (/etc/init.d/tomcat; generated)
Active: active (exited) since Fri 2022-01-28 12:41:53 -05; 3h 25min ago
Docs: man:systemd-sysv-generator(8)
Process: 659 ExecStart=/etc/init.d/tomcat start (code=exited, status=0/SUCCESS)
Code: Select all
ene 28 12:41:53 srvdocumentsintranet tomcat[659]: Starting Tomcat.
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_BASE:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_HOME:   /home/openkm/tomcat-8.5.24
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_TMPDIR: /home/openkm/tomcat-8.5.24/temp
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using JRE_HOME:        /usr/lib/jvm/java-8-oracle
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CLASSPATH:       /home/openkm/tomcat-8.5.24/bin/bootstrap.jar:/home/openkm/tomcat-8.5.24/bin/tomcat-juli.jar
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Using CATALINA_PID:    /home/openkm/tomcat-8.5.24/catalina.pid
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Existing PID file found during start.
ene 28 12:41:54 srvdocumentsintranet tomcat[659]: Unable to read PID file. Start aborted.
ene 28 12:41:53 srvdocumentsintranet systemd[1]: Started LSB: Start and stop Apache Tomcat.
Already tried restarting both services and the server itself. I'm bit new to Linux , any help would be appreciated.
 #53226  by jllort
 
Are you starting openkm from service? how did you start from the command line?
What is your OS?
 #53236  by rschichis@gmail.com
 
Thanks for answer.

OS VERSION="18.04.4 LTS (Bionic Beaver)"

Started and restarted services from console with:

service openkm restart
service openkm start
service tomcat start
service tomcat restart

In adition tried to start tomcat from startup.sh file: cd /home/openkm/tomcat-8.5.24/bin/startup.sh start

With this last command, openkm works for about 15 minutes then stops working. Any help?

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.