Hello,
Using Community Edition 6.3.10. The host server is CentOS 8 (RHEL) SQL environment is MariaDB (MySQL). This issue occurs in all modern browsers (Chrome, Firefox and MSFT Edge).
In the admin tab we are unable to modify any settings including modifying user settings, adding new users, etc. We can't edit any configuration settings in the admin tab. The desktop tab works fine, we can search our document and download. I went to reset a user's password and noticed no functions in the admin tab worked. When clicking on the modify button next to a user the page refreshes and nothing happens, the edit screen does not appear as normal. It takes us back to the user list.
We installed and configured community edition 6.3.9 in May 2020. I updated openkm to 6.3.10 on 4/2/2020 hoping it would resolve the issue, but the issue persists after the update. I'm not sure when the issue started. The last time the admin tab was known to work was in August 2020 when I added a new user successfully. So the issue began sometime between 8/2020 and now.
What else should we try to resolve the issues with admin tab?
I do have a script running nightly which runs app and security updates on the host server. So it has been receiving regular app and security updates since configuration of 6.3.9.
Thank you,
Using Community Edition 6.3.10. The host server is CentOS 8 (RHEL) SQL environment is MariaDB (MySQL). This issue occurs in all modern browsers (Chrome, Firefox and MSFT Edge).
In the admin tab we are unable to modify any settings including modifying user settings, adding new users, etc. We can't edit any configuration settings in the admin tab. The desktop tab works fine, we can search our document and download. I went to reset a user's password and noticed no functions in the admin tab worked. When clicking on the modify button next to a user the page refreshes and nothing happens, the edit screen does not appear as normal. It takes us back to the user list.
We installed and configured community edition 6.3.9 in May 2020. I updated openkm to 6.3.10 on 4/2/2020 hoping it would resolve the issue, but the issue persists after the update. I'm not sure when the issue started. The last time the admin tab was known to work was in August 2020 when I added a new user successfully. So the issue began sometime between 8/2020 and now.
What else should we try to resolve the issues with admin tab?
I do have a script running nightly which runs app and security updates on the host server. So it has been receiving regular app and security updates since configuration of 6.3.9.
Thank you,