"There was a problem with the conversion generation.Please, contact your OpenKM administrator."
I am in Windows 10 and OpenKM 6.3.8 Community Edition. PDF files are previewed normally but on .doc, .docx, .odt, .xls, .xlsx, etc. it sports the above message
The relevant section of the log file is:
Code: Select all2019-10-06 09:49:29,789 [http-nio-0.0.0.0-8080-exec-1] ERROR c.o.s.frontend.ConverterServlet - Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
com.openkm.core.ConversionException: Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:293) ~[classes/:6.3.8]
at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:243) ~[classes/:6.3.8]
at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:122) ~[classes/:6.3.8]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:na]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.24]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.24]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.24]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.24]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.24]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.24]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.24]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.24]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.24]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.24]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.24]
at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]
Caused by: java.lang.NullPointerException: null
at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:78) ~[jodconverter-core-3.0-beta-4.jar:na]
at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:69) ~[jodconverter-core-3.0-beta-4.jar:na]
at com.openkm.util.DocConverter.convert(DocConverter.java:236) ~[classes/:6.3.8]
at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:290) ~[classes/:6.3.8]
... 52 common frames omitted
2019-10-06 09:50:00,547 [Thread-49] INFO c.o.extractor.TextExtractorWorker - processSerial.Working on {docUuid=69c8c8f7-f74d-43c8-893d-c4dfa63745da, docPath=/okm:personal/okmAdmin/Draft BWP Agenda - 21-23 Jan 2018.doc, docVerUuid=c5604de4-08e7-43e0-a685-378c9cbd7bf2, date=Sun Oct 06 09:45:42 EEST 2019}
2019-10-06 09:50:19,516 [http-nio-0.0.0.0-8080-exec-6] ERROR c.o.s.frontend.ConverterServlet - Error in application/vnd.ms-excel to PDF conversion
com.openkm.core.ConversionException: Error in application/vnd.ms-excel to PDF conversion
at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:293) ~[classes/:6.3.8]
at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:243) ~[classes/:6.3.8]
at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:122) ~[classes/:6.3.8]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:na]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.10.RELEASE.jar:na]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.24]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.24]
at org.apache.catalina.valves.ErrorReport[img][/img]Valve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.24]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.24]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.24]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.24]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.24]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.24]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.24]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.24]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.24]
at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]
Caused by: java.lang.NullPointerException: null
at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:78) ~[jodconverter-core-3.0-beta-4.jar:na]
at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:69) ~[jodconverter-core-3.0-beta-4.jar:na]
at com.openkm.util.DocConverter.convert(DocConverter.java:236) ~[classes/:6.3.8]
at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:290) ~[classes/:6.3.8]
... 52 common frames omitted
system.openoffice.path points to libreoffice soffice.bin like this
C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program\soffice.bin
P.S. At the end of the log after restarting the tomcat server I have the following:
Code: Select all2019-10-06 10:21:39,441 [localhost-startStop-1] INFO c.o.servlet.RepositoryStartupServlet - *** Start OpenOffice manager ***
2019-10-06 10:21:39,441 [localhost-startStop-1] INFO com.openkm.util.DocConverter - *** Build Office Manager ***
2019-10-06 10:21:39,441 [localhost-startStop-1] INFO com.openkm.util.DocConverter - system.openoffice.path=C:\OpenKM\tomcat-8.5.24\extras\LibreOfficePortable\App\libreoffice\program\soffice.bin
2019-10-06 10:21:39,457 [localhost-startStop-1] INFO com.openkm.util.DocConverter - system.openoffice.tasks=200
2019-10-06 10:21:39,457 [localhost-startStop-1] INFO com.openkm.util.DocConverter - system.openoffice.port=2002
2019-10-06 10:21:39,472 [localhost-startStop-1] WARN c.o.servlet.RepositoryStartupServlet - officeHome must exist and be a directory
java.lang.IllegalArgumentException: officeHome must exist and be a directory
at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.checkArgument(DefaultOfficeManagerConfiguration.java:221) ~[jodconverter-core-3.0-beta-4.jar:na]
at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:54) ~[jodconverter-core-3.0-beta-4.jar:na]
at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:49) ~[jodconverter-core-3.0-beta-4.jar:na]
at com.openkm.util.DocConverter.getInstance(DocConverter.java:130) ~[classes/:6.3.8]
at com.openkm.servlet.RepositoryStartupServlet.start(RepositoryStartupServlet.java:270) [classes/:6.3.8]
at com.openkm.servlet.RepositoryStartupServlet.init(RepositoryStartupServlet.java:116) [classes/:6.3.8]
at javax.servlet.GenericServlet.init(GenericServlet.java:158) [servlet-api.jar:3.1.FR]
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1183) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1099) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:989) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4931) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5241) [catalina.jar:8.5.24]
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [catalina.jar:8.5.24]
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752) [catalina.jar:8.5.24]
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728) [catalina.jar:8.5.24]
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) [catalina.jar:8.5.24]
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:986) [catalina.jar:8.5.24]
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) [catalina.jar:8.5.24]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [na:1.8.0_201]
at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.8.0_201]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.8.0_201]
at java.lang.Thread.run(Unknown Source) [na:1.8.0_201]