• Emails not dropping directly

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
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 #30230  by awolokun
 
hi,
entered all necessary information needed for the configuartio of an email address, but didnt get email until i check the Server Email List and imported them before i could get it,how can i resolve in getting emails dropping automatically?
 #30268  by pavila
 
Please explain it a bit better because I can't understand the problem.

Regards.
 #43086  by iwjpb
 
Hi,

I come across the same problem; I can get the emails into the email server in the administration tab, but I can only get them in the dashboard by manually importing them from the email server. Is there a way to receive them automatically into the dashboard mail tab?
I added two printscreens to clarify the problem.

All checks were ok and I don't receive any error messages

Thanks
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 #43103  by jllort
 
The mail import process is executed each 30 minutes ( if you do not change the configuration parameter for it ). Also you can force import from Administration > Users view ( bottom buttom for this feature ). Try force import and look into the catalina.log file ( the files are imported ).

Take in mind, only active accounts ( enabled mail account configuration ) are imported. Ensure you have them enabled.

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