FOLDER Creation Hangs (Permissions or Not)

[jasper1997]

HI all,

Installed OPENHR all is working with the exception of creating folders the system just hangs after putting folder name in and does not create. Any ideas or pointers very welcome.

[jllort]

Take a screenshot. And also, take a look at the catalina.log file into $TOMCAT_HOME/logs and copy here the stack trace complete error sure is shown there.

[jasper1997]

There is nothing to see in the screen shot other than the Folder Name justy hanging, when you click out of it nothing the only thing you can do is to log off.

Code: Select all

2016-04-18 00:00:00,018 [Thread-9547] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 00:30:00,015 [Thread-9566] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 01:00:00,013 [Thread-9586] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 01:30:00,013 [Thread-9605] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 02:00:00,015 [Thread-9625] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 02:30:00,012 [Thread-9644] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 03:00:00,017 [Thread-9664] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 03:30:00,013 [Thread-9683] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 04:00:00,020 [Thread-9703] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 04:30:00,015 [Thread-9722] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 05:00:00,017 [Thread-9742] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 05:30:00,014 [Thread-9761] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 06:00:00,015 [Thread-9781] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 06:30:00,012 [Thread-9800] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 07:00:00,019 [Thread-9820] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 07:30:00,012 [Thread-9839] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 08:00:00,016 [Thread-9859] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 08:30:00,015 [Thread-9878] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 09:00:00,016 [Thread-9898] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 09:30:00,011 [Thread-9917] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 10:00:00,017 [Thread-9937] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 10:30:00,014 [Thread-9956] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 11:00:00,012 [Thread-9976] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 11:30:00,020 [Thread-9995] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 12:00:00,011 [Thread-10015] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 12:30:00,008 [Thread-10034] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 13:00:00,017 [Thread-10054] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 13:30:00,009 [Thread-10073] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***
2016-04-18 14:00:00,017 [Thread-10093] INFO  com.openkm.core.UserMailImporter- *** User mail importer activated ***

[jllort]

Which OpenKM version do you have installed ?
Can you share with us some video record to understanding better what's happening ?

[jasper1997]

OK resolved this, interestingly more by triel and error.

If Admin is loged in openkm locks out all other users from making any changes, so I could not create folders or change folder names while our serve guy was loged in as admin.

While I have created this request I have two further requests for help.

Firstly where we have uploaded images is there anyway of setting the view so we can see an image as a thumbnail as currently we seem to have to open the file one at a time to see what the image is (very time consuming).

Secondly am I right that you can only search with one keyword at a time or is it possible to search by several key words example: mountains Switzerland north

Any guidance very helpful.

[jllort]

Default search now implements only and logic, you can search for two keyword, but the internal operation will be and. You can also modify the actual search for adding "or" in logic.

Thumbnails feature is currently only present in professional version. On future we will propagate this feature to community version, but has still not arrived the time.