OpenKM Cannot Login Error Message javax.servlet.ServletException: java.lang.ExceptionInInitializerErro

[nanda_danis]

Hellow
Help me please. OpenKM 6.3.0 error on Login. Application Error Class: org.apache.jasper.JasperException Error Message "javax.servlet.ServletException: java.lang.ExceptionInInitializerError". This is happen after i run apt-get update om my Ubuntu 14.04.1 LTS. Please help my. Thanks

[jllort]

We need to take a look at your catalina.log file ( sure there is an error what will help us understanding what's happening in your environement ).
1- stop openkm
2- delete all files into $TOMCAT_HOME/logs
3- start openkm
4- try to login
5- post here into zip file the catalina.log file

[nanda_danis]

Thanks mr Jlort for your response. This is my logs detail.

[jllort]

Seems you have stopped the application incorrectly ( computer power shutdown or similar issue ) what caused the lucene searh engine was not stopped correctly.

Can try two things:
1- Only remove the two write lock files at ( with application stopped )
/opt/tomcat/repository/index/com.openkm.dao.bean.NodeBase/write.lock
/opt/tomcat/repository/index/com.openkm.dao.bean.NodeDocumentVersion/write.lock

2- stop application
remove entire /opt/tomcat/repository/index/ ( folder )
start application
go to adminitration -> tools -> Rebuild indexes -> Rebuild search indexes ( for rebuild the search engine )

[nanda_danis]

Thanks Mr Jllort. I have try these two option. Option 1 seems cannot solved the problem the browser doesnt display anything and there is no error message. Option 2 still cannot solve the problem,the browser display text "ERROR" but no error message.

And then I try to combine option 2.
1.After i remove entire /opt/tomcat/repository/index/ i start my aplication.
2.stop aplication
3.copy my old /opt/tomcat/repository/index/com.openkm.dao.bean.NodeBase and /opt/tomcat/repository/index/com.openkm.dao.bean.NodeDocumentVersion
(except 2 file write.lock file segmen.gen and old segmen_*) to /opt/tomcat/repository/index/
4.start aplication again

and the login page succesfully displayed.
But Mr Jllort i can't find this menu adminitration -> tools -> Rebuild indexes -> Rebuild search indexes ( for rebuild the search engine )
and the application run slower than before.

[jllort]

If you remove index is not good idea, copy partial data again, is better entire rebuild.
In the administration at top righ, you have tools menu, into you should found a button name Rebuild indexes.

About performance why do you consider is going slower ? Which behavior is the cause you think it ?