• Community install issues - Any helpers?

  • Problems with installing OpenKM? No problemo, the solution is closer than you think.
Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #3041  by rbennett
 
Hello Everyone,

I am trying to install OpenKM on our server. I am getting a little frustrated and figured it would make the most sense for me to reach out for some help.

I have a dual quad xeon running:

centOS 5.3 Final
Apache 2.0.63

Currently the server hosts several domains though apache.

I followed all of the instructions in the installation guide but for some reason I cant get anything to work. I am a pretty savvy person and typically would not have an issue installing any of this, but not this time. Is anyone out there willing to help me install this? I am willing to pay to have someone assist me in installing this on our server. I believe it has something to do with apache. I cant access our server through localhost only through domain. When I try and access port 8080 I get a 500 internal server error. I have tomcat disabled.

My gut is that is has something to do with apache. Anyone willing to help?

Looking forward to some thoughts.

Thanks,

Bennett

Can you use several

Thanks,

Bennett
 #3048  by jllort
 
Normally we install under Ubuntu server without problems.

Well, when you start jboss, there\'s some error on log ? ( server/default/log/server.log )
We\'re interested first on running under 8080 port, error 500 and must investigate why appears.
 #3056  by rbennett
 
Well, it looks like everything is working, but I cant get access to it. There doesn\'t seem to be any errors when running the script, but when I try to access OpenKM through the domain (http://kms.mysite.com:8080/OpenKM) it says that it is \"unable to connect\".

The boot.log looks like everything is booting correctly to 127.0.0.1:8080 but something (possibly apache) is preventing me from getting to it.

Any thoughts?

How can I trick apache to forward to the OpenKM root directory?
 #3057  by rbennett
 
It appears that my machine is not listening to port 8080. Does anyone know how to open the port? Running CentOS 5.3 Final.

Thanks for all of the help.

bennett
 #3058  by jllort
 
One possible problem is that network interface is only initialized to localhost, run openkm with option run.sh -b 0.0.0.0 ( that\'s makes service available from all network interfaces ).
 #3099  by cisco
 
Two questions:
1. ¿Is there other service listening on port 8080? netstat -a | grep 8080
2. Like admin wrote: check jboss startup script (run.sh) and add -b 0.0.0.0 or -b host_ip, but first make sure of point one.
Good luck !!!

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.