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  • Need Help Now Within 6 Hours (Deadline!

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
It is currently Sun Apr 19, 2026 3:22 pm

Need Help Now Within 6 Hours (Deadline!

OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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Need Help Now Within 6 Hours (Deadline!

 #29616  by Romie
 
Anyone can help me with this? My deadline to run this OpenKM 6.4.14 is within 6 hours... I need help!

First pic is OCR Data Capture which the documents cannot be recognized when recognizing document type. Why?

Image

Second pic shows an IOException when trying to test OCR template. Why?

Image

Really need help step by step! Thank you!

Re: Need Help Now Within 6 Hours (Deadline!

 #29617  by jllort
 
There're some previous configurations should be done after get it running. Could be several problems I suggest if you want to test it, contact with us and we got several testing environments for possible customers, probably will be better than spent a lot of time getting all right configured.

By now, do you got OCR engine configured ?
Put here all stack trace log to see complete error.
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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.

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