• Quota error

  • OpenKM tiene muchas características interesantes, pero es necesario un proceso de configuración para mostrar todo su potencial.
OpenKM tiene muchas características interesantes, pero es necesario un proceso de configuración para mostrar todo su potencial.
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 #15653  by connectajinkya
 
Hi i am facing quota error in my opensource system 5.1.9.
For my team trial i am using one server also we are trying on our laptops.
We are facing problem of quota

We have created 5 accounts and for each we have permitted 50 mb space

but whenever we upload and then delete the document, document goes to trash folder and we have purge trash from admin area but still quota count does not come to 0 it still shows full or the any last updated memory usage.

So if we upload files of 50 mb and deletes then quota still show that 50 mb files are there and in actual no file is there and we are unable to upload new files too.

What is the issue?

Ajinkya
 #15659  by jllort
 
possible bug, we should test it.
 #15662  by connectajinkya
 
oh......okay ....

But them how much time it will take to resolve?

As we may buy the system but we are trying to get done with all issues.

Can you tell me how much it will cost me if i buy this PROFESSIONAL version

We are logically looking as unlimited users or we may install new system after every 10,000 users

Thank you. Please try to reply with cost on this post only and i am waiting for reply on quota bug ....

Thank You very much. Have nice time
 #15666  by connectajinkya
 
HI I would like to tell you that

when i am logged in as user and upload file and delete file then quota is not restoring to 0.


But when i restart the jboss file or my laptop

and again login to account then i can see that quota has been restored directly to 0 with few old files in it.....how?.

BUt for admin account it happens in live process but for user i have to restart my jboss or machine.

Will this happen on JSP server too?

Thank You
 #17060  by jllort
 
Ticket is still opened that indicates is still not solved.
 #17088  by pavila
 
This issue has been fixed in OpenKM 6.0 but still not backported to OpenKM 5.1.x

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.