Certified email management (Italian PEC)

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andy
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Certified email management (Italian PEC)

Post by andy » Tue Jun 10, 2014 9:33 am

Hello, I'm testing OpenKM in a public sector office environment in Italy.

I noticed that email management doesn't cope well with Italian Certified email (PEC, Posta elettronica certificata).

These emails are structured on multiple levels. The top level is an 'envelope' (multipart/mixed) with its digital signature in PKCS#7 format ('smime.p7s'). Inside the 'envelope' are textual data and the email message proper (message/rfc822, 'postacert.eml') as an attachment. A complete technical description can be found in RFC 6109 and, as I understand it, it conforms to S/MIME V3 (RFC 2633).

In practice these emails are correctly downloaded from the sever but you get only the display of the toplevel textual description data and the 'smime.p7s' signature file as an attachment.

It would be very good if the email manager could correctly interpret this format and extract the complete message ('postacert.eml') and its attachements. Something like recursively crawling the email tree...

Would anybody be interested in picking up the developement of this feature? Certified email is a required comunication channel between public sector agencies in Italy, so interest might be widespread.

jllort
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Re: Certified email management (Italian PEC)

Post by jllort » Wed Jun 11, 2014 1:31 pm

In latest professional version we're able to save binary mail as raw. I think that could solve the problem you experimenting now.

Consider we can import mails from several channels; mail server, import eml or msg file or across outlook addin. I'm sure with the last will not be compatible what you wish without some extra work, but with others I think could be reasonable compatibility.

andy
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Re: Certified email management (Italian PEC)

Post by andy » Sun Jun 15, 2014 4:29 pm

Thanks. I'll see if importing the .eml message part could work well in our case.
Cheers.

pavila
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Re: Certified email management (Italian PEC)

Post by pavila » Thu Jun 26, 2014 7:13 pm

Keep on mind that latest professional version has many improvement related to mail importing, handling and previsualization.

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