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Preview of .msg and .eml files

Posted: Thu May 28, 2020 2:00 pm
by tobi42
Hi there,

I've just installed current CE and tried to archive .msg and .eml files (drag and drop from windows explorer).

In my business scenario mail archiving is the biggest part.
My target is to automate mail processing from O365 with EWS/MS Graph and archive to a DMS.

In the preview of .msg files the body will not be shown. Instead I see some non printable characters.
In .eml files inline attchements are converted to real attachments. So in the preview the inline images will not be shown. Also when I export the .eml file and open it with outlook the inline attachments are broken and only accessible as normal attachments.

Is that the expected behaviour?
I want to see the .msg/.eml files shown in okm preview like they will be shown in outlook.

thanks & best regards
Tobi

Re: Preview of .msg and .eml files

Posted: Sat May 30, 2020 6:32 pm
by jllort
Please indicate the OpenKM version you are using. Can you make some screenshots of what you are watching in your preview and share some email to check in our development environment.

Re: Preview of .msg and .eml files

Posted: Tue Jun 02, 2020 10:40 am
by tobi42
How can I send you the mails etc.
Because personal data is included I don't want to post it here.

Re: Preview of .msg and .eml files

Posted: Wed Jun 10, 2020 2:26 pm
by jllort
Send an email to our email address ( watch here https://www.openkm.com/en/contact.html ) indicating the URL of this post and the subject and we will contact directly.

Re: Preview of .msg and .eml files

Posted: Mon Jun 22, 2020 8:19 am
by bgone
Hi Jllort,

is it possible if upload email as normal file like others, instead of import as email type.

Regards,
Bgone

Re: Preview of .msg and .eml files

Posted: Tue Jun 23, 2020 8:43 am
by jllort
You are talking about uploading msg or eml file in OpenKM as regular files ( like word files ) ? is that ?

Re: Preview of .msg and .eml files

Posted: Wed Jun 24, 2020 5:03 pm
by aamgad@planet.com.eg
Hey,
I am having the same problem too with the non printable characters in the email body. I am using the CE 6.3.9 i guess @tobi42 is using it too.

Here is the link for the email .msg file:
https://drive.google.com/file/d/1p6qTw3 ... sp=sharing

Hope it helps and hope the problem is resolved soon.

Re: Preview of .msg and .eml files

Posted: Sat Jun 27, 2020 9:56 am
by jllort
Please post the issue at https://github.com/openkm/document-mana ... tem/issues ( link the URL of this post )

Thanks

Re: Preview of .msg and .eml files

Posted: Tue Jul 07, 2020 7:29 am
by bgone
jllort wrote:
Tue Jun 23, 2020 8:43 am
You are talking about uploading msg or eml file in OpenKM as regular files ( like word files ) ? is that ?
Yes, correct :D

Re: Preview of .msg and .eml files

Posted: Fri Jul 10, 2020 9:37 pm
by aamgad@planet.com.eg
Hello,
is this issue will be fixed soon ?
As i need to start using the system very soon and unfortunately with this error found it's unusable so i need to find another system. If there is a temporary workaround it will be great.
https://github.com/openkm/document-mana ... issues/243
Thank you very much

Re: Preview of .msg and .eml files

Posted: Tue Jul 14, 2020 7:19 am
by jllort
You can install the latest application with the installer ( 6.3.9 ) and then build the application from github code what will produce a OpenKM.war. Simply replace the OpenKM.war file and you will get the application with the patch applied. Currently the migration to 6.3.9 to 6.3.10 only require a single step, OpenKM.war replacement ( https://docs.openkm.com/kcenter/view/ok ... -6310.html )

Re: Preview of .msg and .eml files

Posted: Wed Jul 15, 2020 3:13 am
by aamgad@planet.com.eg
Hello dear,
Thank you so much for your reply :D
That would be a great solution but unfortunately the problem is not yet fixed in the source code. It is still pending and no commits are made concerning this issue.

Re: Preview of .msg and .eml files

Posted: Thu Jul 16, 2020 11:49 am
by jllort
Please ask in the issue for the status.

Re: Preview of .msg and .eml files

Posted: Tue Jul 28, 2020 2:41 pm
by aamgad@planet.com.eg
jllort wrote:
Thu Jul 16, 2020 11:49 am
Please ask in the issue for the status.
Hello dear,
It has been more than 2 weeks and no one is replying.

Re: Preview of .msg and .eml files

Posted: Thu Jul 30, 2020 8:53 am
by pavila
It's still in queue. If need better support, ask for OpenKM Professional at https://www.openkm.com/en/contact.html

Best regards.