Yes, the contact form is working. The sales team should contact you in the next 24 hours you have contacted us, this is the protocol. Please fill this form
https://www.openkm.com/en/contact.html and if you do not get any response in the next 24h try to send a direct email ( in the right side of the forms you have the e-mail address if you use the email address please add the link of this post ).
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Please check your spam folder, maybe the message sent by sales was wrongly identified as spam and you got there.
Sorry for the inconvenience.